Awhile back I ate at Chipotle and was impressed by the behind the counter demonstration of steak cutting and supplying the serving line. Was almost gaucho in Fayetteville, NC. Food quality is abundant and more than I can eat.
More recently I visited the Restruant in Haynes Mall and found the counter messy, cooks banging pots and claiming they were hot, lack sa daysical table clean up and cooks with dirty caps and unfastened back straps. I want a cleaner restruant to eat at. Food was still too much to eat, but chips were awesome!
Consequently, I am not expecting a fast turn around in CMG stock until a Howard Schultz like culture change occurs.