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Insulet Corporation (PODD) Message Board

michaelsegan 1 post  |  Last Activity: Aug 20, 2013 11:58 AM Member since: Aug 20, 2013
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  • As a long-time (long) shareholder, and user of Insulet products, it is sickening to see how their current customer service situation is affecting the company. Though they have a great product, they are not able to take sales or reorders from customers because they can't answer their phones. Yes, switching costs are high for their existing customers but if new customers can't place orders they are certainly going to suffer. Without drastic improvements to their sales and customer service processes Insulet is going to start to see very disappointing sales numbers in the near future.

    Sentiment: Sell

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