Neither one of us will convince the other
so why go on. I think the future for pharmacist and Wag looks great and will only get better. Only time will tell. Take care.
There are great opportunities for advancement. You have 2 options. First, staff rph, rph mgr, rx supervisor, and up from there. Depending on your district (I can only speak for mine) you can become an rx manager usually in a year. Second, wag has a program to train and promote rph through front of store. Start as assistant, store mgr, DM, and so on. Wag promote rph faster than non-rph, but you must prove yourself. This second route offers more opportunity but you better be aware of what the job requires. The hours are long and the work is back breaking. You have no control of your schudule and your plans get canceled alot, and sometimes vacations. As pharmacists we have no comprehension of what front end management goes through. Witin 2 years you should be a store mgr and the rest is up to you. With wag expansion the advancement opporunities are limited by your effort. Come aboard and go for it.
That fact that the overall rx volume is growing is why wag is increasing its stores. Forget market share. Wag is making money and that is the main point. Our malpractice is low because it kicks in only after our employers ins pays. Most employers ins covers the majority of incidents. The last time I went to a mass merh. It took me 20 minutes to get there, 3 minutes to park and get to what I needed, 10 minute wait in checkout, 3 minutes to get to my car and 15 minutes to get home. Add to that a 20 min. to 1hr wait for a prescription and the fact it was during the slow time of day and you will see the value of wags convenience. Wag is a convenience store that sells rxs and make-up. Didn't I read that dairymart went bankrupt (not sure on this). We are taking over for the convenience stores. Wag cut back on new stores to protect the bottom line. They still have a duty to investors and some are getting impatient. As for automation relax. Did atm's eliminat bank tellers? I specifically went to my bank because it doesn't have an atm machine. I like the personal touch and so do alot of others. If wag eliminates rph than they eliminate the company. If you don't need an rph present than every gas station will start filling scripts (simplistic ex.). Relax, they told us in 1994 we were lucky to have a job and now look. Rph's despite what everyone says fills a void in healthcare no one else wants to take over.
You eat lunch in the pharmacy. Every wag I worked in had a blind spot where you could do it. Even with overlap I never left the pharmacy to eat. Even Before Wag I worked In stores that did 200 - 400 rxs a day with no overlap in a 12 hour ahift and I was always able to take a lunch and dinner break. You get caught up and tell the next set of rxs that they would be ready in a half hour. Most people
come back later so when you are done check the ones who waited first and get them out. Like I said before you have to take care of yourself also.
The pharmacy doesn't close. Techs can ring customers up and prepare the next batch for the rph to check while the pharmacist takes a break. If a patient has a question I counseled
then went back to break. A pharmacist would make money by charging for a visit the way a Dr. does. With patients going to multiple doctors and with more and more use of drug therapies our role will be increasing. You only here about the misfills but every day pharmacists catch alot of potentially dangerous
drug interactions. They already pay pharmacist to review charts (these are consultant rph's).
The wrong med or a missed drug interaction can cost alot of money to an institution. There is a reason the new rph's are getting more training. They are being prepared for this role. As for the drivthru lets face it, if it hurt us that bad Wag would put a drivethru for the front end to sell thru. People want convenience and when they have children or if its just raining they appreciate the drivethru.
It builds loyalty. Dont worry about fees. The insurance companies realize that for us to deliver good customer service we need to make a reasonable profit. Look for fees to go up in the next 5 years (my opinion...no facts to support). If an Ins. co. limits their customers to pharmacy xyz and the wait is 2 hours (if they are even open) these people are going to get upset. We compete with mass merchandisers by offering convenience. We are in your neighborhood and that does make a difference. I tried to answer the best I could with what I know but I could use some help...
Phil, I am tired of repeating myself. I told you before how I took a luch break so go back and read it. If you think automation will do away with pharmacists than you are very naive when it comes to knowing what place in health care a pharmacist plays. They are opening pharmacies that do not fill rxs but only counsel patients. People like the personal touch from a pharmacist and that is why the goal is to free us up to talk to them. I know your goal is to prolong this irrelevant thought that wag will get sued. It wont happen.
State boards are limited by the power given to them by the state legislature. What you may consider a simple solution may in fact not be that simple. There are solutions but we have to wait for state laws to catch up. For example, central filling of rxs. Thats when maintenance meds are filled at one location and shipped out to the pharmacies to be dispensed. This way a pharmacist only has to worry about new rxs and couseling. I am not sure where state law is concerning this but I know they are working on it. Wag is working with prototypes and this is one of several things that will reduce the pressure on rph's.
Until these things take effect I go back to a previous point. The pharmacist is in charge of his pharmacy. It is their responsibilty to create a safe enviroment to do their job. Patient care is the utmost responsibility of a paharmacist and that is the way the state board looks at it. We may or may not agree with this but that is reality.
I quit resonding to these idiots. We got the correct info out to the true investors which is all that matters. CVS has an OT lawsuit against them and wag does not. End of story.
I answered phil's question. I do not want to come cross as arrogant but I know I will so here goes. Phil, despite what whoever you are talking to tells you and what many people think, the pharmacist has 100 percent authority in that pharmacy. They can go to the bathroom when they want and eat when they want. We all want to give good customer service but we have to take care of ourselves also. Tell this pharmacist to take a break when he needs it. I have been ther myself and I understand why he doesn't; however, once he does it he will kick himself for not doing it sooner.
There is overlap where either rph can take a break in that overlap period. One can also get caught up and clear the work que for the next hour and than take a break as the tech's work on the next batch. Now is there some stores out there where this is hard to do? Yes, but that is when you rx and store mgr need to get together to work it out.
Like I said, the lawsuit issue is dead. Pharmacist get there time and 1/2 for OT and they get time for lunch. You do not see a bunch of posts from pharmacist complaining about this issue so why are you dragging it on? I know there are some rph's out there who may not but did you talk to the right people? Let your bosses know that there is a problem.
We do have an open door policy to talk to our bosses. I have used it have have not been penalized by it. Like I said before...If they dont know what the problem is how can they fix it?
Its a no win situation. If raise base and take away bonus than people working busy stors will be mad. If mgr pay becomes based on volume than we ae back to bonus system. Lets face it. mgr's and exa's knew the rules going in. When things are tight than the pressure falls on them. I wish things were different, but we are in a retail business.
The fact that pharmacists get paid time and 1/2 for OT makes that a dead issue. As for lunch breaks, I find it hard to believe that any pharmacist would start a lawsuit, that if they won, would require them to punch a time-clock. But why let it get that far. Tell them what the problem is. I was surprised when I found out how little our bosses know on what goes on in our stores. Sure they know our sales figures inside and out, but the rest is left up to the mgrs(store and Rph). On our last DM's visit we showed him our increase in rxs. He OK'd the extra hours on the spot. Just think if we made him aware sooner. I understand, I was intimidated about bringing problems up but now I wont hesitate.
Wont affect the stores in youngstown. I believe pharmor's most profitable store is in boardman, a suburb of youngstown. The rest of the youngstown stores from what I heard are doing ok. Wag is openening at least 2 stores in the area over the next year. The Cleveland-akron market has plenty of jobs availabe for these pharmacist.
It will be interesting to see things unfold.
It was explained to me this way. Rph's can sue for time and 1/2 because a company can not claim am employee is salaried then pay them for extra hours worked. The managers are not eligible because they are never paid extra no matter what they work. if that is correct let me know.