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Itron, Inc. Message Board

Patrick_91403 2 posts  |  Last Activity: May 3, 2016 2:10 PM Member since: Oct 25, 2001
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  • patrick_91403 by patrick_91403 May 3, 2016 2:10 PM Flag

    Hi: I have only one major complaint. I have no financial interest in American Express. I joined because of Costco which now only accepts VISA. The complaint is that when I call to pay my bill on the phone the automated phone attendant keeps cutting out. When it asks a question for me to answer it cuts out saying sorry I didn't get that. After repeated attempts I finally get a live person to pay the bill. I've complained to the live person about the problem for years. Sorry Sir we are having problem with the system is what the last person said. I said this has been going on for years. At that she was dumbfounded and didn't know what to say. I don't have this trouble with Discover or Visa. No wonder Costco isn't with American Express any more. Fees are to high and automated phone service is a -0-. Wake up Management you are letting your competition eat your lunch. I'll keep the card and use it twice a year when I have to buy something from Canada. They only accept American Express.

  • patrick_91403 by patrick_91403 Apr 15, 2016 7:17 PM Flag

    Of course it is tax time and the HP Laptop we bought a year ago doesn't work. My wife is disabled but use to teach computers when she was a teacher at a Middle school here in New Mexico. She has spent hours on line with Tech support to no avail the problems still persist. The warranty still has another 9 months to go. Can someone recommend a GOOD Laptop that isn't a piece of S*** like the HP we have. Don't need a gaming computer just a good quality laptop computer.

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