Their customer service sucks. I have never in my life seen such incompetence
#$%$, I wished American had gone out of business. The traveling public would have been better served with another airline that understand customer service.
American is going for the cheapest labor costs at the expense of customer service.
#$%$, going on 53 minutes and have not made any progress.
Their customer service sucks!
I have now been transferred to three different numbers and not one a-wipe has been able to help me.
American Airlines is a third world country airline.
All this will do is result in higher airfares and less customer service.
The govt made a big mistake trying to save American Airlines. I have been on hold for over 45 minutes and no one knows how to issue a ticket using a voucher. Are you employees that phuckling stupid?
Jeez, any other airline could have easily picked up the routes and served the customers better than American Ailines.
GM may be just as guilty. I know they are not telling the truth on their fuel economy.
All govt employees have it made in the shade while taxpayers foolishly fund their golden retirement with lifetime paid health care.
My GM dealer told me that it was acceptable for my Equinox to burn a quart of oil every 2000 miles. Yes, they actually have a service bulletin stating that.
By Visa in protest.Stop rewarding failure.
We need to bring back the 75% tax rate on any income over $10 million. American execs have got greedy and sacrificed the workers.
This is the result of low to no competition because the govt allowed all the mergers. Employees have no alternative.
Workers at all large corporations should be striking.