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Carnival Corporation Message Board

big__deal 1 post  |  Last Activity: Jul 19, 2014 12:44 PM Member since: Jan 7, 1998
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  • When it comes to companies we dread dealing with, we all know who they are. Let's put it this way, would you rather go to the Apple Genius Bar to fix something with your iPhone or to the Bank of America teller to reverse a surprise interest charge?

    It's perhaps no wonder Bank of America leads the nation in bad customer service. The massive U.S. financial institution has made the Customer Service Hall of Shame every year since 2009.

    1. Bank of America
    Pct. ratings “poor”: 24.8% (banking), 22.0% (credit card)

    Bank of America has attempted to improve its image in the eyes of consumers in recent years. While it has made some progress, it still suffers from low customer approval even among the poorly rated banking industry. Nearly a quarter of respondents reported a “poor” experience with Bank of America’s banking operations, worse than any other company.

CCL
37.88+0.61(+1.64%)Aug 29 4:03 PMEDT

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