It is my understanding that the marketing department at LG is monitoring this message board so any visits to Best Buy stores should be written about honestly. Most important is the location of the store and the way the LG oled tv display looks.........and how the sales team talks about it..........and any sales information.
I get the sense that no matter what kind of product you have, there is a real estate transaction in play here. Best Buy appears to be in the real estate business with a kicker when product is actually sold. LG has leased some real estate and now gets the privilege of spending lots of money driving people to Best Buy to look at the product in the real estate they are leasing. OK...........if that's the way the game is played let's root for the home team.
Things are looking up. The television is mounted on a handsome LG end aisle display and the salesman to whom I spoke was very knowledgeable and thought oled was the future of television. The problem is that the plan for the store makes the display way in the back and the salesman said to me "our partners pay for end aisle displays and they are great in some stores and not so great in stores like this........they would be much better served to have their television on the wall with all the others so it would stand out". That said, Samsung had its 65" curved television on an end aisle with a sofa so you could sit down and watch it. It's $800 more than the LG unit and looks great (not oled though). The 55" Semsung version is a few hundred dollars less than the oled LG.
So things are looking up..................but barely. The good news is that LG has produced a handsome end aisle display for these bozos to install.
EMAIL FROM JOHN TAYLOR OF LGE.........."Thank you, Mr. Anderson, for your report from the field. I will pass along your comments to our sales and in-store marketing teams. (Please note that Mr. Fishler doesn’t work here anymore.)"
I got John Taylor's e-mail address and think I got James Fishler's also. I've written to both of them and have given them the link to this message board. More to follow.
From long term conversations, I know that the folks at UDC read the message boards. Clearly, they have gotten the message that if sales of LG OLED TV are not brisk it has nothing to do with product or price.
I must admit to not understanding this entire category. While in Best Buy, I spent a little time at the Samsung Store Within A Store..........a great idea..........and asked one of the salesmen to explain the line to me......which he did. His explanation focused on what each of the devices does, not why I need one. When I'm back at Best Buy next week looking at the way they are displaying LG's curved 55 inch oled television, I'll try again. Meanwhile, I'm going to send a note to my grandchildren and children and see what they think.
They have one and they have it out. It was amongst all the other televisions but on a stand. You could hardly tell that it was curved. There was no signage to say it was LG or it was OLED but there was a sticker on the upper corner of the tv to say that it was 2014 model.
The salesperson was seriously inexperienced but nice. She knew some things about it but when I asked if she could tell the difference between this and the other regular televisions she said she could not.
Fact is that she suggested that maybe I should buy a 4k oled that Samsung makes. After pressing her, she said that it will be out next year.
I said that I was considering 4 of the LG units for my apartment and asked if she had them in stock. She said that she would have to order them and that orders come in on Fridays.
SAMSUNG HAS IT RIGHT.............I visited their store within a store and their staff with Samsung shirts is terrific.
LG is going to have to drive traffic to the Best Buy Stores to make this happen