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H&R Block, Inc. Message Board

doontoothers2000 11 posts  |  Last Activity: Jul 31, 2014 1:21 PM Member since: Jul 2, 2003
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  • Reply to

    Favorite Block Quotes

    by cf2050200002 May 1, 2014 3:30 PM
    doontoothers2000 doontoothers2000 May 2, 2014 10:33 AM Flag

    Arnold, its easy.... prices keep going up, while labor cost and overhead go down.

  • Reply to

    Favorite Block Quotes

    by cf2050200002 May 1, 2014 3:30 PM
    doontoothers2000 doontoothers2000 May 7, 2014 12:09 PM Flag

    IMHO Block does keep shooting itself in the foot with pay modification. I think any one with a skill in any trade who can find a higher paying job has and will move on. Turn-over in stores and restaurant's has always been high, as its not a one on one service that builds a relationship. Block does NOT follow up or interview those who quit, in fact shows no interest in keeping them, and has an attitude that they'll save money by replacing them with a newbie. ANY ONE that does taxes, knows how a newbie struggles, having never been introduced to many forms and schedules. Many of them don't know how to fill out their own W4! There is a TON of money to be made in tax prep, some years better than others, but it takes a lot of experience getting to the $400-900 returns, and once a preparer is capable of doing them why any company would "modify" their pay or not bend over backwards to keep them is stupidity at its finest.

  • Reply to

    Tax Education

    by cf2050200002 May 18, 2014 4:34 PM
    doontoothers2000 doontoothers2000 May 21, 2014 10:52 AM Flag

    Yes, wishful, instructor pay has always been low. One year we got a "bonus" which added an increase for the number of students in a class over a certain number. It near doubled my pay for a basic class. They only did it for one year. The more advanced classes got paid more, to encourage us, and there were many years I would teach up to 10 different courses over a 6 month period, plus having to take classes to be rehired.
    Being an instructor only gave us XXX # of points towards rehire.
    We were told we were privileged to be chosen, and the majority of us did work off-season, or in the quality control department of checking returns. (before it was closed down)
    For a couple years new instructors were chosen for the highest number of POM's sold, which wasn't Block's best idea, as many did not have enough tax knowledge, and the failure rate on the final exam hurt the count of newbies that could be hired. One instructor cheated on the final exam, giving answers and NO ONE could be hired from his class, and none of the hours spent in his class counted towards rehire.
    Pay for off season work has always been min. wage and it was also considered a privilege to be chosen. ONE year I actually earned vacation pay by going over 1,000 hours with working off season and teaching many classes, and it shocked me. It also allowed me to join their 401K plan, that I think Block gave a 25 cent match for a couple years. For a few years I was on profit sharing, and used to get yearly statements that I had XXX # of dollars and was XXX # of years vested. Before I became fully vested it disappeared and I got NOTHING but a letter saying the money would be divided up to be given to full time staff. SO, yes, Block has been playing the "less for the preparer" game for over 30 years that I'm aware of. They counted on our loyalty, and our love of the job and kept asking us to do more work for less money till they broke us.

  • Reply to

    Block business plan

    by formerhrb May 15, 2014 9:13 PM
    doontoothers2000 doontoothers2000 May 24, 2014 9:31 AM Flag

    Reading buy verse lease, took me back to 20 years ago when I had my sights on the car of my dreams. After picking it out I was escorted to the upstairs office, where the manager, the salesman, and bookkeeper surrounded me giving me a sales pitch of why I should lease it. This meeting lasted for over an hour, and my polite NO thank you was falling on deaf ears. Explaining I had a check in my purse to purchase this car, didn't shut them up. I left in a huff, went across the street to another dealership and bought the first car that had all the bells and whistles I wanted. I still feel cheated to this day about not getting my dream car, and have never gone back to that brand of car.
    It brings back many memories of our RAL clients. The guy that kicked the wall down when his check wasn't there, the guy that threatened a preparer for "flagging him" when his refund was kept for child support, the guy that banged his fist on my desk screaming at the top of his lungs, the gal that made a huge scene,crying and screaming saying she'll sue us, as she had already mailed out checks to pay her bills believing she
    could deposit her refund loan that day. I'm sure all offices had these type incidents being done in front of a room full of clients. Many were refused the next day check, and had temper tantrums hearing they had to wait 2 weeks, and were sure it was OUR fault! Many believed getting the next day loan would stop IRS from keeping their refund due to child support, student loan, etc., as they lied about owing it on the loan app.
    Did years of RAL, followed by a lawsuit Block was overcharging the poor with 3 digit interest rates, do damage, when non-RAL clients were witness to it? Did it run them off, making us look bad? Didn't Block have Holiday loans just a couple years ago? Did RALs taint the brand's reputation to the higher end clients who witnessed these incidents? Probably yes.

  • Reply to

    HRB Upgraded over weekend

    by jrlane_99 Jun 7, 2014 7:41 PM
    doontoothers2000 doontoothers2000 Jun 9, 2014 11:43 AM Flag

    Amazing what a yo-yo this stock is. I think it was 1983 when I bought my first shares taking advantage of their option plan, and every year thereafter when it was too good to pass up. I don't actively watch it, as it was a "someday" tucked away for my old age kind of "nest egg". Now due to splits and 4 times a year dividend reinvestment, I can't imagine what my basis would be. Instead of being a treasure for my old age, it's become a treasure for my next of kin, or handing IRS 20% of it, plus paying the state. Kind of weird how its tax free for next to kin, but me who took the risk, IRS demands a basis. Nice of them to be so generous after I'm dead.

  • Reply to

    HRB Upgraded over weekend

    by jrlane_99 Jun 7, 2014 7:41 PM
    doontoothers2000 doontoothers2000 Jun 11, 2014 10:51 AM Flag

    Not always stupid, wishful. Had client that owed the big bucks every single year, could NOT talk him into estimated payments. According to him, he said he invested the money that would have gone to IRS, and made more on his investments than the cost of penalty and interest. Since he got richer every year, it apparently worked for him.
    Plus to owe or get a refund should be a very personal choice. People that are savers like to break even, people that don't save will never put that extra few bucks in the bank, and enjoy the "forced" savings that
    allows them a good size refund once a year that can pay off a credit card, or take a vacation.
    I usually ask, when I do a W4, will you put $20 a week in savings, or will you buy an extra pizza or t-shirt with it? It's like a "light bulb" goes off, and they opt for extra withholdings. With the average savings accounts paying less than 1% interest, it's not like they're losing anything with letting Uncle Sam hold it. NOT only that, but trying to open a new savings account for high school age grandchild, who has her first job, bank said there will be a $7 a month charge till account is over $300. Made sense to go Single Zero, and let IRS hold her savings, where hopefully she'll have a $300 refund to open the account next year.

  • Reply to

    P/E 40 and All time high

    by macaries1st Jun 16, 2014 4:08 PM
    doontoothers2000 doontoothers2000 Jun 19, 2014 10:17 AM Flag

    is June 30th still the day stock option prices are set for employees?

  • Reply to

    What's wrong at HRB company offices?

    by arnoldtaxinator May 6, 2014 2:14 PM
    doontoothers2000 doontoothers2000 Jul 21, 2014 10:13 PM Flag

    Newbies were being paid $10 an hour when I left 10 years ago! Is it only $9 now? That's horrible! 10 years ago, gas was under $2 a gallon!
    We only got min. wage during off season, and for any paid classes, but otherwise starting pay was $10, and I remember one newbie got a $1,500+ bonus.

  • Reply to

    WORST PLACES TO WORK

    by baddad007 Jun 24, 2014 9:56 AM
    doontoothers2000 doontoothers2000 Jul 24, 2014 12:35 PM Flag

    Well said, wishful. My family jokingly accused me of "eating, sleeping, and living for taxes". If I wasn't working or teaching a class, I'd be doing research, constantly looking for more tax knowledge. There were 5 of us that gathered around my kitchen table at least once a week, doing homework together, discussing taxes, picking each others brains. The loyalty to Block demanded we absorb as much tax knowledge as possible. I started a new class and called it "Solutions Unlimited", where 8-10 of us went to office twice a week in the off season, inviting all Block coworkers to come join us with tax questions, that we would answer, or research till we had the answer. It was an amazing eye-opening class, since many questions involved forms we seldom if ever used at our jobs. I honestly wish the newcomers to Block could have known the real Block, where we were praised, and valued. Where we wrote returns, had them checked, copied and assembled by others, because our time was devoted to the interview & doing returns, not answering phones, being receptionist, or standing in front of the copy machine, or trying to sell a product. If we had spare time between clients we checked our coworkers returns. It helped reinforce our knowledge. Our yearly banquets were fantastic sit down dinners where the DM would honor each and everyone of us, thanking us for being part of the team. Not threatening to fire us for not selling enough products, like they do today. BUT, maybe I'm being ridiculous in expecting the same treatment today . I guess Block went the same as the changing of gas stations, where you pulled up and had someone fill your tank, wash the window, and check the oil, and thank you for coming. Cost more now, and it's self service.and no one cares if you shop there or not.

  • Reply to

    WORST PLACES TO WORK

    by baddad007 Jun 24, 2014 9:56 AM
    doontoothers2000 doontoothers2000 Jul 28, 2014 11:36 AM Flag

    CF you are correct, and it does appear there is less disgruntled employees. Maybe because the lowering of pay has been going on for so long, it's an accepted practice? That more Block courses are computer based, and not classroom with an instructor? Or maybe just the high unemployment has made many just happy to have a job, even if it's only seasonal and doesn't pay well, it can qualify some to collect unemployment benefits up to 26 weeks after tax season. 30 years ago, had a couple gals that collected SS widow benefits, and would only work long enough to earn XX # of dollars, so they wouldn't lose any. Today I know a few who only want to earn enough to get the EIC and will put up with a lot of #$%$ when it only takes a 3 month job to do so.

  • Reply to

    WORST PLACES TO WORK

    by baddad007 Jun 24, 2014 9:56 AM
    doontoothers2000 doontoothers2000 Jul 31, 2014 1:21 PM Flag

    Wishful, you are NOT taking into account that people who can do this are folks that have "other" incomes, like widow SS benefits, or living with a partner that pays most if not all of the household expense. MOST single Moms I know, do have a live in partner that is employed. I know all the statistic show this poor gal with 2-4 kids struggling to make it on their own, or have some guy mooching off them cause they're desperate for companionship, but that's not always the case. Many of my single Mom clients see NO benefit in marriage, as the government does a much better financial job for them, because a partners income is NOT taken in consideration for household income limits on EIC, or any other government welfare program. Government hand outs has become a lifestyle to those who know how to tap its resources. It is NOT fraud if one is following the rules to qualify for EIC. Have one client that gets $6,000 a month in child support, usually has 2-3 W2's every year, and always asks how much she can earn to get the Max EIC next year. NOT all EIC clients NEED the money, but they do know how to qualify and take what they believe the government WANTS them to have.

HRB
32.01-0.12(-0.37%)Aug 1 4:05 PMEDT

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