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Dell Computer Corporation (DELL) Message Board

pchung6 1 post  |  Last Activity: Jan 7, 2015 12:49 PM Member since: Dec 7, 1999
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  • I placed an order for a baby cloth on 10-31 and I totally forgot about the order. I did received an email in early December that they are still fulfilling the order.

    This morning, 1/7/15, ZU sent me cancellation email that due to unexpected reason, ZU has to cancel the order and refund me $15.99 but they mentioned no where about the $5.95 shipping fee.

    I just do not understand how this business can sustain if they have such poor business model. After more than 2 months and they finally figure out they don't have anything in stock? I just wonder how many people can trust this company anymore if they experience this.

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