Yeah, I ended up with Padmanabhan Ramaswam who was helpful this time around. Did what you did and reordered by phone though I don't think I'll end up with two computers. Gina in sales was really helpful. I guess with this company, it's hit and miss. Others are just as bad sometimes. I'm happy now, (LOL)
I'm not a Dell investor but a past customer and I have to relate the humorous side of their apparent lousy customer service. I own two Dell computers and have enjoyed them. I ordered a new one on-line on Wednesday and the order was acknowleged, blah, blah, blah. Never having received a confirmation as to date of delievery, etc., I called and was tossed about to five people from here and yonder. The last one told me the order had been lost. Being put on hold for another ten minutes, the young lady said she was able to somehow ressurect the order but that I would have to call another number to complete it. I had had enough and told her that if we were going to do business, she needed to handle it and hung up.
I wanted to call the corporate office to share my concerns with the CEO. Hell, I would've talked to his driver or butler but the Dell point person said they don't give out numbers to the corporate office, but I could fax my concerns. What cowards they are. I'll not fax becuause I'll probably regret it later.
So, there you have it. Maybe Texas Monthly was right. I really didn't want to believe it. I like their computers but not enough to be treated like an idiot.
Hope you all do well with your investments with this outfit because they're out to lunch.
I don't think I said the doctor's office had this problem daily. As a matter of fact, I'm positive that I didn't. Please look at the post, again. In any event, after days of saying they didn't have the faxes, MHS miraculously found them this afternoon. Isn't that a hoot? Go figure. Was there an apology? Of course not.
Good luck with your investment.
Yes, she faxed the seven scripts. She's done it many, many times. Medco is already processing one of them. The other six they can't find. Why do you assume Medco is infallible?
No, actually there are times I think my doctor's a quack but in this, Medco is to blame. Surely, you must know that you can put more than one prescription on a page when you fax Medco. Do you know the procedures or are you just speaking as a stakeholder?
Yes, I had them re-send them as I and others have done before. The medical staff play this rodeo with Medco on a daily basis so, having seen them do it properly tells me that Medco needs to find a better way. Never ove, have they EVER admitted they screwed up. I can allow companies to make mistakes but the only thing they are consistent in, is making mistakes. I don't expect incompetent people to do anything but scratch their asses.
This shabby outfit accepts no responsibility, whatsoever, for losing 6 of 7 faxed prescriptions my doctor sent to them. This happens all too frequently. They'd better get off their butts and worry about the consumer for once.
There is nothing more aggravating than receiving a sales call in the evening from some outsourced Chase employee in India. In the first place, you can barely understand their poor English and secondly, I'm not going to tolerate it.
If they're not American, they're getting a rude awakening. This is a piss poor way to do business. The next time I get a sales pitch from one of these foreign yahoos, I'm going to let my Texas attitude show.
Because of Target's new policy of banning the Salvation Army bell ringers, I can no longer give Target my business. Though I spend at least $2,000.00 annually at your stores, I'm sure you'll not suffer any financial loss. I would suspect though that if many felt as I do about your new policy, it might affect your bottom line.
I feel strongly about this and hope you understand my decision.
I would never buy this stock considering the mistakes their stores make in not accurately recording returned rentals. This company is something else. Lousy service and arrogant personnel. Makes you wanna buy, huh!
Rapone is a decent guy and businessman. He was a corporate officer for CiviGenics, a privately held corrections company. He is also a former commissioner from the Massachucetts DOC