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quinnwolf 2 posts  |  Last Activity: Jun 5, 2014 10:50 PM Member since: May 24, 2011
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  • Reply to

    Yelp Censorship

    by quinnwolf Jun 5, 2014 2:14 PM quinnwolf Jun 5, 2014 10:50 PM Flag

    gee, thanks...

  • by quinnwolf Jun 5, 2014 2:14 PM Flag

    As a consumer, Yelp just can't e trusted. Despite the fact they state the do not remove reviews, the truth is they are removing reviews, possibly for profit.

    In March, I hired a contractor to do work on my home. The work was unsatisfactory and so I left a 3 star review on Yelp for the contractor stating the truth about my experience. At the time, there were several other mediocre reviews, stating the same lack of professionalism. Today, I looked at the contrators Yelp page and suddenly, they have a 5 star rating. All less than 5 star reviews, including mine have been removed.

    While I understand Yelp might remove untruthful reviews from competitors, mine was 3 star with facts, not a 1 star hit piece. Considering the contractor does jobs where consumers are at risk for thousands of dollars, it's inappropriate that Yelp would remove these reviews.

    End of story, I would never, ever trust Yelp for honest appriaisal of contractors.

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