100% fact, not partial. Does their policy say "a provider will be removed forfor not paying"? ....or maybe they have a policy about a provider being honest? I did respond to members who gave me a glowing review, over the last 4-6 months, with information on why I was leaving Angie's list, which was posted for all to see. Could that violate their policy? Being open and honest is a violation? Maybe? The point you are missing is that I was the BEST and they took me off for a reason that benefits THEM and does NOT fulfill their mission statement to put "the best providers in touch with the best customers". I was never in a dispute with a customer, and my marketing contract ended because "I" did not renew, not because Angie's list didn't try to get me back! The made desperate attempts with calls saying "end of quarter" opportunity won't last...
If you want to know, we'll have to discuss somewhere other than here. I don't want Angie's list cronies attacking me, my business, or cybersmearing me online. Angie's list has used their $$ to bully contractors who have stood up to them...
-A company on Angieslist does NOT have to be a legitimate company, that is registered and pays taxes etc., it is up to Angieslist customers to read all the company details, not Angieslist. So, when you receive the list of top rated companies on AL, do not ASSUME that they are legitimate!
-Only one person in any company needs to pass a background check. Only ONE! ....and it does not have to be the owner.
You see, by taking my company COMPLETELY off Angieslist for NOT paying, it is the same as "paying to be on Angieslist". If you don't pay, you cannot be listed!
I was the highest rated business in my area, in mult. categories. I decided NOT to renew and NOW am nowhere to be found on AL. I know why. Too many AL members were searching AL for my company. AL's algorithms picked this up and removed me completely, so they could generate more revenue for current contractors.
THIS VIOLATES Angieslist's MISSION statement! ...to provide the best members with the best contractors.
I won all the awards for Super Service etc., now AL members CANNOT find the best and have to settle for the rest.
I know and understand that my company would NOT be featured BUT AL is NOT supposed to remove me completely.
I've spoken to an attorney handling an upcoming Class action against AL, but I might not be accepted in the lawsuit because it is for "members" not necessarily for "contractors".
Any lawyers out there want to contact me? I'm receptive to discussing the matter!
(FYI, Angieslist has a horrible business model. Once successful, why would a company continue to pay Angieslist for marketing? Only the WORST businesses who cannot generate a loyal customer base, word of mouth, and therefore growth, will continue to pay "high" prices to Angielist for marketing. Successful companies will reduce spending on marketing with AL, or stop completely. I had many other issues with AL, including how they "throw their members to the wolves". I told them of reputable companies preying on Angieslist members, and they said that their customer based reviews will weed them out. I said but ONLY after someone gets ripped off. There are WAY too many KNOWN scam artists allowed on Angieslist. Companies who are NOT legitimate, and will rip someone off, be put in the "penalty box" (LOL) and come back with another company (with a different name) and do it all over again!)