I read the reply from IR at NTI another person posted, replying to the request for more info on the 'unplanned maintenance'.
If someone wrote a handbook on good investor relations, the IR rep's arrogant, haughty reply could be used as a good example of how NOT to communicate with investors! "I don't comment on day to day operations" ???
Oh really, commenting on operations is beneath your dignity as a high-and-mighty IR director? You're supposed to be keeping investors informed and creating a warm-and-fuzzy feeling with investors and potential investors, not ALIENATING them with this kind of #$%$ and completely worthless communication.
A fifth-grader could be paid $50 per release to say 'unit 2 is broke' and to do the simple arithmetic to figure out what the hit for quarter's production would be - what do we need you for?
Investors naturally want more info, even if it's only to hear something like - 'I understand your desire to learn more about the expected time/cost required to do the unplanned maintenance, but our engineers tell us they are researching the issue and need more time to evaluate the situation. We will issue another press release when an estimate regarding downtime and costs can be established. Thank you".
That would at least let investors know that an estimate is being DEVELOPED, and importantly, it shows RESPECT INSTEAD OF DISDAIN for the investors.
It's called investor 'relations' not investor 'alienation'.. Learn your job and how to do it., otherwise you're being paid for no good reason...
I agree, more detail would be nice. It's very possible however that they didn't comment much however because they have to dig into the problem before they know if it's a big deal and will take a lot of time and money to fix, or whether it will be a fairly quick and inexpensive fix. But it certainly wouldn't hurt to end the release off by saying something like "We will keep investors informed on an ongoing basis as we learn more about the extent of maintenance required, and when a likely restart of the unit will be", instead of just saying 'it's down for unplanned maintenance' (over and out).
I am looking at NTI against it's competitors, and am a little baffled at the differences. Compared to TSO for example, which has had nice growth the last several years, whereas NTI has gone sideways or down.
Sure, NTI pays out 100% of it's profits, so its to some extent an apples and oranges comparison, still I'd guess that even including the dividend plus for NTI, that 1k invested in TSO five years ago would have given more net gain than NTI. Any comments (bullish or bearish) as to why NTI is comparatively cheap (or at least it appears to be so to me). ?