Comcast has a very bad customer service reputation. Without going into the detail except that the company was voted worst customer service last year. You need to be aware if you are planning to install new service with Comcast. First of all they will LIE to you about the service installation cost. They will LIE to you about dates and time to come out to bury the cable they left in your yard for weeks or months. I just want to make clear...I said LIE!!!!!! I did not say mis-communcation, or misunderstanding of your work order, but LIE!! I have had several personal experiences and also family and friends who have had awful experiences. To make long story short, the reputation is SO BAD that the PERSONAL, CUSTOMER and the organization is aware of their bad reputation and still not doing anything about it!! This must go belong the company. I believe that they must have the Publish Service Commission in their pocket. You have been worn.