I gave up on TWC. For 2 years I have constantly called them to fix the poor quality of my HD feed to no avail. I fired TWC. I'm not sure who's worse - TWC or United Airlines. If this is how a company is supposed to be run, I am scared for the future of America.
Is it any wonder this airline stinks? I miss CAL and flying through CLE ... never had any connection issues, always went smoothly, great airport. Now they're cutting flights at CLE faster than fat grows on a mother in law. I miss the old days.