You have a bunch of retail fools trying to run Staples Print and copy... The inexperience of this group is amazingly sad. they walk around bumping into things without thinking through what is really needed. It's the blind leading the blind!! They don't seem to understand printing process and procedure. They hire GM's who don't have print experience!!! just look at Dallas DCS!! The GM and asst GM are so rediculousley inexperienced it's humorous! The GM sits in the office all day and hardly interacts with the shop except when HR or the brass come to town. She's an expert manipulator!! The asst GM is inexperienced and lacks manners and print knowledge! this guy barely knows how machines operate. He's a glorified bindery guy. They think his positon as a CSR qualified him for Asst GM. HAHAHAHA. The one guy who knew anything was let go because he was experienced and got frustrated with the facility management and challenged them! I'm sure not all DCS's are like this, but these 2 flunkies need to go!! The facility Associate survey was horrible and corporate shrugged it off! Coroprate needs to open their eyes and get their heads out of their #$%$. Smoke and mirrors boys! If this is the way they run things... GOD help US!!
Staples is a good place to work. But If the management is reflective of the incident of railroading an employee more experienced than facility management at Staples DCS 2763, I feel sorry for the future of Staples.