Martin of Raleigh, NC on June 18, 2013
We purchased our Beazer home in the Raleigh area in 2004 and almost immediately, issues began to arise. Our second floor AC unit kept breaking down until we finally had it replaced in 2010. It turns out that Beazer installed undersized units throughout the neighborhood which gave out prematurely from overwork. We had to replace a leaky window in our dining room because it was not properly insulated. We just had to replace the cheap vapor barrier in our crawl space because it was allowing moisture to begin damaging our foundation. Now our kitchen cabinets are pulling off the wall due to a bowing in the floor beneath them. Three of my neighbors (that I know of) are experiencing the same cabinet issue. Basically, there is not enough support under the floor to handle a cabinet containing a double oven layout.
Every time we've called Beazer on these issues, we've been given the runaround. Either the house is settling, or the warranty doesn't cover that particular issue or we need to deal with the subcontractor who built the house (if they are still in business). I refiled a warranty claim on the cabinets and am waiting to hear back from the local representative. Hopefully, this will get resolved, but based on previous experiences, I am gearing up for a battle. My wife and I are just very disappointed with the poor construction methods and materials used by the subcontractors, non-existent quality control during the build and the abysmal customer service after the sale. I would recommend that potential home buyers be very careful when buying in a Beazer community.