2014 Workplace Trends Report Reveals Business-Critical Forecasts, Including 30 Emerging Jobs of the Future

Sodexo's report provides a detailed glimpse into the "always-on" workplace of tomorrow, offering solutions on how to get employees engaged, healthy and productive

PR Newswire

GAITHERSBURG, Md., Jan. 23, 2014 /PRNewswire/ -- With 54 percent of our waking hours spent at work, the employee of the future will expect to spend more time enjoying a series of memorable events and interactions that are company-initiated, according to the 2014 Workplace Trends Report, released today by Sodexo. Now in its third year, the report examines key trends and solutions linked to higher employee retention, engagement and increased productivity in more efficient, intelligent buildings. It is critical business intelligence, considering that of the approximately 100 million people in America who are employed full-time, only 30 percent of them are engaged and inspired at work.[i]

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Sodexo's 2014 Workplace Trends Report identifies 10 significant trends:

  1. Workplace Experience Design
  2. Creating an Engaging Work Environment Through Gamification
  3. Health-Centered Buildings: A Paradigm Shift in Buildings and Operation
  4. Cross Cultural Understanding and Management
  5. Always On: Managing the Challenges of Work-Related Communication Technology
  6. Demonstrating Value in Employee Recognition Programs: Why VOI is the New ROI
  7. Constructing "Smarter" Buildings
  8. Creating the Future of Work: Getting Started
  9. 30 Jobs of the Future and How to Create Them
  10. Total Health: Integrated Approaches to Worker Health Promotion and Protection

The Sodexo report finds that today's workforce is looking for more meaningful, relevant work; flexibility, training, civility among peers; and rewards and recognition germane to personal values. Employees want an "experience" -- one that creates an attachment to their organization. The report provides insights on how companies can create that experience, and why not doing so will have significant bottom-line implications for every business.

"You don't hire engaged people, you create them," said Michael Norris, chief operating officer, Sodexo North America. "The key to creating engaged employees lies in the experience you create for them at work. It's not only understanding how to enhance their productivity and engagement; it's also about uncovering and executing on ways to improve their quality of life."

The report examines how successful businesses will need to: design employee-centric office buildings and workspaces, tie workplace environments to the employee's "experience;" develop a workforce with a global perspective; incorporate games into employee training; develop processes that don't overwhelm employees in an "always-on" environment; and adopt an approach to employee well-being and health that is truly holistic.

Norris added that the future workplace will be "as much about living as it is about working," noting that successful companies will focus on making the work meaningful to their employees, while also ensuring employees are capable of the task at hand.

The work world is rapidly changing, with a variety of trends coming into play – trends that did not even exist 10 years ago. Sodexo's report also includes an article authored by the World Future Society called "30 Jobs for 2030." Many of the emerging careers it addresses (e.g. Chief Experience Officer, Energy Harvester, Office Concierge, Green Career Coach, etc.), are based upon what will likely be core organizational needs by 2030 – and the sooner organizations plan for these contingencies, the better.

Sodexo's 2014 Workplace Trends Report combines insight from principal research, clients, academia, and leading facilities management and human resource trade organizations. The company's researchers used mixed-method research to monitor and collectively examine trends that affect the quality of life of consumers in the workplace. This approach included traditional quantitative measures such as end user satisfaction and preference surveys, psychographic analysis at client sites, social media monitoring and a literary review consisting of consultant reports, academic and trade journals, and information from industry associations.

Be sure to view the report video and download the full 2014 Workplace Trends Report, including the entire list of "30 Jobs for 2030." Join and follow the conversation on Twitter using the #WorkplaceTrends hash tag.

About Sodexo
Founded in 1966 by Pierre Bellon, Sodexo is the global leader in services that improve Quality of Life, an essential factor in individual and organizational performance. Operating in 80 countries, Sodexo serves 75 million consumers each day through its unique combination of On-site Services, Benefits and Rewards Services and Personal and Home Services. Through its more than 100 services, Sodexo provides clients an integrated offering developed over more than 45 years of experience: from reception, safety, maintenance and cleaning, to foodservices and facilities and equipment management; from Meal Pass, Gift Pass and Mobility Pass benefits for employees to in-home assistance and concierge services. Sodexo's success and performance are founded on its independence, its sustainable business model and its ability to continuously develop and engage its 428,000 employees throughout the world.

Sodexo in North America
Sodexo, Inc. (www.sodexoUSA.com), leading Quality of Life services company in the U.S., Canada, and Mexico, delivers On-site Services in Corporate, Education, Health Care, Government, and Remote Site segments, as well as Benefits and Rewards Services and Personal and Home Services. Sodexo, Inc., headquartered in Gaithersburg, Md., funds all administrative costs for the Sodexo Foundation (www.SodexoFoundation.org), an independent charitable organization that, since its founding in 1999, has made more than $22 million in grants to end childhood hunger in America. Visit the corporate blog at blogs.sodexousa.com.

Key figures (August 31, 2013)


Sodexo worldwideSodexo worldwide

Sodexo North America

18.4 billion euro consolidated revenue        

$8.9 billion revenu

428,000 employees

133,000 employees

18th largest employer worldwide

9,000 sites

80 countries

16% facility management sites

33,300 sites

15 million consumers served daily

75 million consumers served daily             


[i] Gallup. (2013, June). State of the American Workplace: Employee Engagement Insights for U.S. Business Leaders. http://www.gallup.com/strategicconsulting/163007/state-american-workplace.aspx

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