Direct Alliance President Named Finalist for Best Executive Award

Judi Hand Recognized by the 2009 Stevie Awards for Women in Business

• Press Release
• Source: TeleTech
• On 8:00 am EDT, Friday October 23, 2009

TEMPE, AZ--(Marketwire - 10/23/09) - Direct Alliance, a wholly-owned subsidiary of TeleTech Holdings, Inc. (NASDAQ:TTEC - News) and a leading outsourcing provider of integrated sales and marketing solutions, today announced its president and general manager, Judi Hand, has been nominated for the "Best Executive: Services Business" award in the sixth annual Stevie Awards for Women in Business.

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More than 1,100 entries were submitted in 54 different categories for this international award competition. For the third year in a row, Ms. Hand has been named a finalist in the "Best Executive: Services Business" category, a group that includes service organizations with up to 2,500 employees.

"I am honored to be recognized for this great achievement alongside so many other respected and influential business women," said Judi Hand, president and general manager of Direct Alliance.

Ms. Hand's experience and industry knowledge have provided a solid foundation for Direct Alliance, as demonstrated by the company's increase in profitability and client diversification. As a leader, she has successfully grown the organization while implementing ongoing cost savings initiatives minimizing Direct Alliance's carbon footprint in an effort to help conserve environmental resources. Ms. Hand's leadership and business approach continues to position Direct Alliance as a recognized leader in outsourced sales and marketing solutions.

"Being named a Finalist in The Stevie Awards for Women in Business is an important achievement," said Michael Gallagher, president of The Stevie Awards. "It means that independent business executives have agreed that the nominee is worthy of recognition. We congratulate all of the Finalists on their achievement and wish them well in the competition."

ABOUT DIRECT ALLIANCE

Direct Alliance offers sales and marketing outsourcing solutions for its clients across a variety of countries and industries including high tech, retail, healthcare, software, consumer electronics, and telecommunications. Utilizing state-of-the-art technology and best practices, Direct Alliance provides integrated sales solutions such as inbound and outbound sales programs, direct marketing, analytics, e-commerce, and order management. These solutions enable highly recognized brands to extend their market coverage in small, mid-size, and enterprise segments while accelerating sales with some of the best revenue-to-expense ratios in the business process outsourcing (BPO) industry. Founded in 1993, Direct Alliance is headquartered in Tempe, Arizona and employs more than 700 people. It is a wholly-owned subsidiary of TeleTech Holdings, Inc. (NASDAQ:TTEC - News), a top 100 technology-enabled global outsourcing provider recognized by the International Association of Outsourcing Professionals (IAOP). For additional information, visit www.DirectAlliance.com or call 800.656.5827.

ABOUT THE STEVIE AWARDS

Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, The Stevie Awards for Women in Business, and The Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at www.stevieawards.com.

Sponsors of the 6th annual Stevie Awards for Women in Business (as of October 9) include the Business TalkRadio Network, Covario, Inc., and KeyBank. Localization partner of the 2009 Stevie Awards is Lionbridge.

 
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