LOS ANGELES, CA--(Marketwire -12/07/11)- Under the terms of the agreement, SupportSave Solutions, Inc (OTC.BB: SSVE.OB - News) will provide as many as 190 dedicated full-time agents to service forecasted requirements for order taking and customer service for the company's business and retail customers as well as live chat agents for their website. The company has 1,656 stores and annual sales of approximately $11.6 Billion USD. Financial terms of the agreement were not disclosed.
The amended agreement executed November 16, 2011 for a period of over one year was based on the success of initial pilot program that began with training on August 1, 2011.
SupportSave's proven ability to deliver quality exceeding industry leading competitors within the BPO / Contact Center space at 20-50% less cost is why companies are continuing to take notice. The company has invested heavily in its infrastructure with its world class delivery center at Robinson's Cybergate in Cebu City, Philippines capable of housing more than 2000 full-time employees to enable it to attract and retain more large sophisticated clients.
"This relationship represents a significant milestone for SupportSave and positions us as an even stronger player in the retail vertical. We will continue to relentlessly strive to exceed our clients' expectations and demonstrate that our value proposition is not limited our ability to deliver costs lower than our competitors," states Christopher Johns, SupportSave President & CEO.
For the full release visit www.SupportSave.com/officedepotrelease.html
About SupportSave Solutions, Inc.
SupportSave Solutions, Inc. is the leading low-cost provider of outsourced customer care and back-office support. SupportSave operates American-managed delivery centers in the Philippines. SupportSave is headquartered in Los Angeles, CA. Visit http://www.SupportSave.com/ for more information.