TeleTech to Present at NRF Convention

Company Presenting at the National Retail Federation's 98th Annual Convention and Expo

• Press Release
• Source: TeleTech Holdings
• On 9:15 am EST, Monday January 12, 2009

ENGLEWOOD, CO--(MARKET WIRE)--Jan 12, 2009 -- TeleTech Holdings, Inc. (NasdaqGS:TTEC - News), one of the largest and most geographically diverse global providers of business process outsourcing (BPO) solutions, today announced that it will be presenting at the National Retail Federation's (NRF) 98th annual convention and expo in New York City.

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Symbol	Price	Change
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The conference and expo, one of the biggest retail events of the year, will be held from January 11 to January 14 at the Jacob Javits Convention Center in New York City.

Expo Hours are 9 a.m. to 6:30 p.m. TeleTech's booth is number 121.

TeleTech will be hosting a speaking event on Tuesday, January 13, at 3 p.m. in room 3D08. Speaker Dan Gordon will lead the session titled: Big !deas: Outsourcing Customer and Business Operations. The discussion will cover how outsourcing customer and enterprise management can support the key processes that target, acquire, retain, and grow a loyal consumer base while managing operations more cost effectively and efficiently. Gordon will show attendees how to remove the limitations of fixed-geography operations but offering a solution of a highly-skilled and professional virtual at-home workforce. He will discuss how a virtual workforce can ramp up quickly for seasonal needs, provide a positive customer experience, and provide efficient back-office support.

For more information regarding the NRF conference and expo, please visit: http://events.nrf.com/annual09/public/enter.aspx. For more information regarding TeleTech, please visit: www.teletech.com.

ABOUT TELETECH

TeleTech is one of the largest and most geographically diverse global providers of business process outsourcing solutions. We have a 26-year history of designing, implementing, and managing critical business processes for Global 1000 companies to help them improve their customers' experience, expand their strategic capabilities, and increase their operating efficiencies. By delivering a high-quality customer experience through the effective integration of customer-facing front-office processes with internal back-office processes, we enable our clients to better serve, grow, and retain their customer base. We use Six Sigma-based quality methods continually to design, implement, and enhance the business processes we deliver to our clients and we also apply this methodology to our own internal operations. We have developed deep domain expertise and support approximately 250 business process outsourcing programs serving 100 global clients in the automotive, communications and media, financial services, government, healthcare, retail, technology and travel and leisure industries. Our integrated global solutions are provided by more than 50,000 employees utilizing 39,000 workstations across 89 delivery centers in 17 countries.

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