ACE appoints Brigitte Hazard as Claims Client Relationship Manager, Continental Europe

New role will enhance customer service throughout the claims process

Business Wire


ACE Group today announced the appointment of Brigitte Hazard as Client Relationship Manager in its Continental Europe claims team as it increases its focus on customer service throughout the claims life cycle.

In this newly-created role, Brigitte will be responsible for developing and enhancing the claims team’s relationships with clients and brokers in Continental Europe with a particular focus on clients with multinational insurance programmes, working with the sales and distribution team. In addition, Brigitte will be one of the key claims representatives for ACE in France, its largest market in the region. Brigitte takes up her new position with immediate effect and will report to Eric Merville, Claims Director, Continental Europe.

Brigitte has over 25 years of insurance market experience and joins ACE from AXA, where she has held a variety of senior roles, most recently overseeing claims handling for its worldwide technical lines portfolio. Her clients have ranged from CAC 40 corporations to SMEs and she is particularly recognised for her expertise in property claims and in fraud. She is a qualified lawyer.

Eric Merville, Claims Director, Continental Europe, said:

“Brigitte’s excellent knowledge of the claims environment in our Continental European territories is complemented by her vast experience of product research and development and of providing strategic input in to the technical and operational aspects of claims handling. ACE is a global leader in multinational business and her experience of worldwide claims processes and multiple jurisdictions will be of particular value to our clients with cross-border operations.”

ACE’s Continental European operation, headquartered in Paris, has a physical presence in 19 countries and benefits from the expertise of over 1000 colleagues in 40 offices. It operates throughout the EU on a freedom of service basis.


About ACE:

The ACE Group is one of the world’s largest multiline property and casualty insurers. With operations in 53 countries, ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. ACE Limited, the parent company of the ACE Group, is listed on the New York Stock Exchange (ACE) and is a component of the S&P 500 index.

Juliet Massey
Communications Manager EMEA
Tel: +44 (0)20 7173 7793


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