Atlanta-based Allconnect, Inc., the national leader in connecting moving utility customers with essential home services, has promoted Kim Shumway to EVP Utility Services. In her new position, she oversees sales, marketing, and client services for utility accounts that represent more than 50 million US households.
Shumway joined Allconnect in 2006 as Director of Business Development and was promoted to Senior Vice President of Operations in 2009. During her tenure, she led the operations and sales teams and was part of the leadership team responsible for the company’s rapid growth.
“Allconnect is poised for another record setting year in the utility sector thanks to Kim and our entire company’s deep commitment to the industry. Kim has a unique understanding of the challenges and opportunities faced by large energy providers especially in the critical area of consumer engagement. She possesses the energy, thought leadership and devotion to ensure Allconnect and our utility partners build on our extraordinary track record of success,” said Mark Miller, Allconnect CEO. “Kim and her team excel at addressing the complex demands of the utility industry, assisting our partners in doing more with less, increasing customer satisfaction and gaining product enrollments.”
Prior to Allconnect, Shumway led operations for two start-up telecommunications providers and also spent seven years at MCI where she developed solutions and sales programs for entrance into the competitive local service and SMB markets. Shumway attended Virginia Commonwealth University, is a member of the Greater Atlanta Chapter of the Women’s Energy Network and serves as a community volunteer for several non-profits.
Through relationships with major utilities, Allconnect has helped millions of consumers save time and money on essential home services, including communication bundles, TV, Internet, phone and home security. The company offers a convenient single source for comparing and ordering when customers are transferring or establishing household services and want to ensure they get the best value. Allconnect’s customized solutions support partners by increasing customer satisfaction, improving employee morale, providing an additional revenue stream and increasing adoption of initiatives, such as demand response products, energy efficiency programs and green energy initiatives.
Founded in 1998, Allconnect is headquartered in Atlanta, Georgia, with Sales & Customer Care Centers in Atlanta; Lexington, Kentucky; and St. George, Utah. For more information, visit www.Allconnect.com or follow the company on Twitter and Facebook.
Sue Rodman, 404-784-5650