Alorica Secures Five-Year, $200 Million Senior Secured Credit Facility With Accordion Feature Up to $325 Million


CHINO, CA--(Marketwire -02/13/12)- Alorica (, a leading provider of outsourced customer management solutions, announced today that it has secured a five-year, $200 million Senior Secured Credit Facility.

The credit facility includes an additional revolving accordion feature which will allow the company to borrow an additional $125 million, extending its total line of credit borrowing to $325 million. The new facility will be used to fund working capital, growth initiatives and acquisitions.

Bank of America Merrill Lynch served as sole lead arranger and sole book runner. Other participating banks include Wells Fargo, Bank of the West, BBVA Compass Bank, HSBC and Union Bank. The financing was oversubscribed.

"This credit facility is a sign of Alorica's financial strength and credibility. We are proud that we have been able to achieve a facility like this in today's economic climate," said Andy Lee, Chairman and CEO of Alorica. "This financing supports our dynamic growth strategy and allows us to continue to invest in select strategic acquisitions and our service infrastructure," added Andy Lee.

About Alorica
Alorica is a leading provider of customer management outsourcing solutions spanning the entire customer lifecycle. From customer acquisition and sales, customer care and support, to logistics and fulfillment, Alorica offers a seamless customer experience across all service channels. Alorica's award-winning Business Process Outsourcing services span both the Business-to-Consumer (B2C) and Business-to-Business (B2B) sectors across all industries for Fortune 1000 companies. Headquartered in Chino, California with over 20,000 employees in 40 domestic, nearshore, and offshore customer management centers, Alorica offers the proven industry experience and know-how to provide a total customer management solution. For more information, please visit

Danel Kuhlmann
Alorica Marketing Communications Director
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