ST. LOUIS, Dec. 4, 2013 /PRNewswire/ -- Amdocs (DOX), the leading provider of customer experience systems and services, announced today that it was named the global market-share leader in the overall billing market by two leading analyst firms. Looking at all related revenue management systems and services, Analysys Mason1 estimates Amdocs' market share at 23.4 percent, more than twice the percentage of the vendor that ranked second, while Frost & Sullivan's Stratecast2 credits Amdocs with an 18 percent market share. This is the sixth consecutive year Amdocs was named global market leader by both analyst firms.
According to Analysys Mason, Amdocs provides a complete, integrated product suite supported by market-leading services offerings, and is the only vendor with market-share leadership across all geographical regions. Focusing in their report on the rapid growth in convergent charging implementations, Analysys Mason predicts that the adoption of convergent solutions is inevitable in the medium and long-term, and has named Amdocs the market-share leader in this sub-segment as well.
"Amdocs' billing solutions are tried and tested, and relied on by many large service providers," said Justin van der Lande, head of the revenue management programme at Analysys Mason. "Amdocs' continued leadership in this space is also reflected in the confidence the market is showing in its convergent charging solution. Most of the largest service providers we interview who are looking to create a convergent charging solution consider Amdocs as a leader in the market, with a solid track-record in delivering complex projects."
Stratecast highlights developments in the emerging area of network function virtualization (NFV) as a key business driver that can significantly impact growth in the billing and convergent charging market. Virtualized real-time charging is regarded as one of the first steps towards NFV monetization, since the ability to monetize data flow in virtualized environments is critical and will need real-time business support capabilities.
"Amdocs has spearheaded innovation in billing for over 30 years," said Karl Whitelock, global director of OSS BSS strategy at Stratecast | Frost & Sullivan. "Amdocs' innovation was recently validated by its demonstration of one of the industry's first virtualized, real-time charging solution, achieving carrier-grade charging performance that can be translated into significant operational efficiencies and savings for service providers."
1 Analysy Mason research report: "Revenue management systems: worldwide market shares 2012."
2 Stratecast research report: "Global CSP billing 2013 edition part 2b: global billing market share analysis, forecast, and supplier identification."
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For more than 30 years, Amdocs has ensured service providers' success and embraced their biggest challenges. To win in the connected world, service providers rely on Amdocs to simplify the customer experience, harness the data explosion, stay ahead with new services and improve operational efficiency. The global company uniquely combines a market-leading BSS, OSS and network control product portfolio with value-driven professional services and managed services operations. With revenue of $3.3 billion in fiscal 2013, Amdocs and its 20,000 employees serve customers in more than 70 countries.
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Amdocs' Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2012 filed on December 11, 2012 and our quarterly 6-K forms furnished on February 12, May 16 and August 12, 2013.
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