Anthem BlueCross BlueShield in Colorado Adjusts Health and Pharmacy Guidelines to Help Members Affected by Colorado Wildfires

Free telephonic counseling, easier access to providers and benefits, early prescription refills and financial support to community

Business Wire

COLORADO SPRINGS, Colo.--(BUSINESS WIRE)--

Anthem Blue Cross and Blue Shield in Colorado announced this morning that it has revised medical and pharmacy guidelines and extended support services to help members in El Paso, Fremont and Huerfano counties who are directly impacted by the Black Forest, Royal Gorge, Klikus or La Veta wildfires.

For impacted members in El Paso, Fremont and Huerfano counties, Anthem is:

  • Extending claim filing deadlines.
  • Suspending early refill limits and shipping prescriptions to members at alternative addresses.
  • Providing member access to a 24-hour Nurse Helpline
  • Allowing payment for replacement of covered Durable Medical Equipment or supplies for impacted members that call in.
  • Offering 24-hour, free telephonic counseling and referral services to all members in areas impacted by the fires through Anthem’s Employee Assistance Program (EAP), at the phone number on the back of the member’s identification card, or by calling 1-877-208-8240.

These medical and pharmacy guidelines are effective until further notice. For additional questions, members should call the phone number on the back of their membership card. If they do not have their card or otherwise need replacement cards, they should call 1-888-231-5046.

“Anthem is committed to helping Colorado Springs and its citizens deal with and recover from this disaster,” said Mike Ramseier, President and GM, Anthem Blue Cross Blue Shield in Colorado. “Anthem’s parent company is one of only ten $1 million donors to the American Red Cross Annual Disaster Giving Program, ensuring the organization is able to respond immediately to the needs of those impacted by disaster. Anthem associates, including its parent company’s foundation match, also pledged $40,000 to the Red Cross in Colorado for 2013 through our annual Associate Giving Campaign. Finally, we are pleased to announce that we have committed to an additional $25,000 grant from our foundation, specifically for the 2013 Colorado wildfire relief efforts.”

About Anthem Blue Cross and Blue Shield in Colorado

Anthem Blue Cross and Blue Shield is the trade name of Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc. Independent licensee of the Blue Cross Blue Shield Association. ®ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association. Additional information about Anthem Blue Cross and Blue Shield in Colorado is available at www.anthem.com. Also, follow us on Twitter at www.twitter.com/healthjoinin, on Facebook at www.facebook.com/HealthJoinIn, or visit our YouTube channel at www.youtube.com/healthjoinin.

About Anthem Blue Cross and Blue Shield Foundation

Through charitable grant making, the Anthem Blue Cross and Blue Shield Foundation LLC, an independent licensee of the Blue Cross and Blue Shield Association, promotes Anthem’s inherent commitment to enhance the health and well-being of individuals and families in communities that Anthem Blue Cross and Blue Shield serves. The Foundation focuses its funding on strategic initiatives that address and provide innovative solutions to health care challenges, as well as promoting the Healthy Generations Program, a multi-generational initiative that targets specific disease states and medical conditions. These include: prenatal care in the first trimester, low birth weight babies, cardiac morbidity rates, long term activities that decrease obesity and increase physical activity, diabetes prevalence in adult populations, adult pneumococcal and influenza vaccinations and smoking cessation. The Foundation also coordinates the company’s annual associate giving campaign and its parent foundation provides a 50 percent match of associates’ campaign pledges. ®ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association.

Contact:
Media Contacts:
Anthem Blue Cross and Blue Shield
Sally Kweskin, 720-373-4836
sally.kweskin@empireblue.com
@Empirebcbs
or
Gene Rodriguez, 317-488-6168
geraldine.rodriguez@wellpoint.com

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