Last week I mentioned Mark Bernstein's essay on the surprisingly complex sequence of decisions, trade-offs, and design choices that went into creating even the most routine-seeming aspects of the electronic environment that surrounds us.I can think of examples that both support and work against this "overall things are better" thesis. What's striking about the goods and bads of these new pressures on the software world is how they resemble what is happening to publishing, academia, journalism, and discourse in general. For now, offered as one more data point for the record.
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