Brian LeClaire, Senior Vice President and Chief Service & Information Officer at Humana Inc. (HUM), Interviews with The Wall Street Transcript

Wall Street Transcript

67 WALL STREET, New York - May 16, 2013 - The Wall Street Transcript has just published its Investing in Health Care Report offering a timely review of the sector to serious investors and industry executives. This special feature contains expert industry commentary through in-depth interviews with public company CEOs and Equity Analysts. The full issue is available by calling (212) 952-7433 or via The Wall Street Transcript Online.

Topics covered: Health Care - Electronic Health Record Adoption - Biotechnology and Pharmaceutical Investing - Biotechnology and Pharmaceuticals - Biotechnology and Pharmaceutical Companies Valuation - Platform Interoperability and Data Analytics - HITECH Act Incentives - Affordable Care Act

Companies include: Humana Inc. (HUM) and many more.

In the following excerpt from the Investing in Health Care Report, the Senior Vice President and Chief Service & Information Officer of Humana Inc. (HUM) discusses company strategy and the outlook for this vital industry.

TWST: Certainly most of our readers are familiar with Humana. Can you please provide a short overview of the company?

Mr. LeClaire: Humana is one of the largest health and well-being companies in the U.S. We've had a continual focus on health care during our 52-year history, with a specific focus on health benefits and wellness during the last 20 years. In the last few years, we have been making investments in the provider side of the business, so today we have health benefits as well as provider delivery as part of what we do day in and day out.

TWST: Focusing in on the IT part of the business, how important is IT to your company, and how have the IT offerings changed over the last few years?

Mr. LeClaire: If you were to speak to anyone here at Humana, you would hear that IT is integral to what we do as it enables every interaction we have with our members. There are also very few parts of the company that are not touched in some way, shape or form by information technology, whether it is in delivering an experience to our group customers or members or in supporting our own associates in delivering health services.

Technology reaches out and touches every part of the delivery chain. That has been fairly consistent in my time with Humana, and I have been here for just under 14 years.

Some of what is changing, which is consistent with the way things are evolving in the marketplace in general, has to do with mobile access to information, whether it's group customers or members or our own associates. Behind that is connectedness, so you have the ability to reach out and stay connected with one another. Analytics is another big growth area. So you have the...

For more of this interview and many others visit the Wall Street Transcript - a unique service for investors and industry researchers - providing fresh commentary and insight through verbatim interviews with CEOs, portfolio managers and research analysts. This special issue is available by calling (212) 952-7433 or via The Wall Street Transcript Online.

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