Sun, Feb 26, 2012, 10:49 AM EST - U.S. Markets closed

CONFESSIONS OF A FACEBOOK EMPLOYEE: What It's Really Like Working For Zuckerberg

Later this year, Facebook is expected to IPO at a valuation close to $100 billion. 

More than anyone else, the person responsible for that success is Facebook's 27-year-old cofounder and CEO, Mark Zuckerberg.

What's it like working for him?

We know a lot about what he was like as a boss during Facebook's early days.  

Along with some Harvard friends and a buddy at Stanford, Zuckerberg started working on Facebook in a dorm way back in 2004. Back then, according to personal messages we've viewed and written about in the past, Zuckerberg the boss was cut-throat, comfortable leading others, and sometimes awkward about sharing success.

That was a long time ago, of course, and you have to assume Zuckerberg's leadership style has matured over the years.

Has it?

For a long time, the best answer to this question was Facebook employee Andrew Bosworth's blog post, "Working with Zuck." Its four main points where:

  • Zuck expects debate.
  • Zuck isn't sentimental.
  • Zuck experiences things contextually.
  • Zuck pushes people.

More recently, former Facebook employee Yishan Wong has written a long answer to the question on Quora: " Is Mark Zuckerberg an autocratic CEO with whom no one wants to work? Is he a pain to work with?"

The gist is "no" – that Zuckerberg is not a "pain," even if he " does have a touch of the Asperger's." 

"If your confidence in your own abilities is self-generated and emotionally secure, and you are seeking someone who will pose to you ever-greater challenges to surmount, then Mark Zuckerberg is a pretty good fit for you.  However, he is not there to "develop" you - that's your own job."

Here's the whole answer:

There are plenty of people who are happy to work with [Zuckerberg], though there are also plenty who find it difficult.

He is not some sort of ideally charismatic person whose primary quality is that he's easy to get along with.  Rather, he's a demanding CEO with a monomaniacal focus on making Facebook succeed in its mission.  This is not to say that he's mean - he's a perfectly nice guy on a personal level; it's just that professionally, he is focused on getting it done, and has a limited tolerance for emotional fragility in the people he needs to help him execute on that mission.

In my study of business leaders, I've yet to come across one who was considered "great" who didn't also have a significant body count of ex-employees claiming that they were autocratic and mean.  Examples include Jack Welch, Steve Jobs, Bill Gates, and Larry Ellison.  My theory is that the level of personal demandingness needed to drive a global enterprise to a position of world-changing leadership is one that can be too much for some people.  Such leaders don't tend to provide much in the way of emotional coddling, and Mark Zuckerberg is like that.  If your confidence in your own abilities is self-generated and emotionally secure, and you are seeking someone who will pose to you ever-greater challenges to surmount, then Mark Zuckerberg is a pretty good fit for you.  However, he is not there to "develop" you - that's your own job.

He does have a touch of the Asperger's; in my experience this is primarily manifested in that he does not provide much active feedback or confirmation that he is listening to you.  I have had multiple experiences where he will ask for my opinion on something and even when we're the only two people in the room, I wasn't sure if he had really comprehended or cared about what I was saying (he doesn't do the usual "oh, all right!" or "hmm, I see!" that most people do; he just listens,  sometimes while looking away from you), until later when some strategy change was announced that integrated some or all of my opinions.  I think this leads many people to think that he's thoughtlessly autocratic, but it turns out he is actually listening all the time to anything that anyone is saying to him , but you will simply not receive confirmation or acknowledgement until later when he announces his conclusion or decision, whereupon you can observe that he has integrated all his streams of information and advice together.  

I would characterize him as "tough but fair."  He's not a pain in the ass to work with if you're the type of person who is looking to achieve greater and greater things in life, but if you just want to get something good done once and then take a break, then he's probably not the guy for you.

We'd like to hear more about what it's like working with Zuckerberg, Sheryl Sandberg, Bret Taylor, Chris Cox or any of the other Facebook stars. Contact: nicholas@businessinsider.com or 646 376 6014.



More From Business Insider
 
  • Shar Anthony  •  1 month 1 day ago
    This might sound crazy but I feel much better since I closed my facebook
  • Skippy  •  1 month 1 day ago
    #$%$.. So now Aspergers is a trendy, quirky affliction that everyone now accepts and loves? I've been dealing with aspergers (in many different ways) my whole life. People with this form of autism are beautiful, often brilliant people. But it's totally hypocritical to see this mainstream media celebrating it. Dealing with Aspergers is extremely frustrating, and totally misunderstood by most everybody. I see it every day, "normal" people don't want to be around those with autism, and will blatantly be mean to them. Articles like these are patronizing and insulting.
  • Big Ragu  •  1 month 1 day ago
    Who cares what he's like?? let him go spend his millions and tell him not to shove his stupid timeline down our throats.
  • Mean Mr. Muster  •  1 month 1 day ago
    The IPO that Zuckerberg and Goldman Sachs are going to present to investors saying what Facebook is worth - will be an attempt to pull off one of the biggest scams that will have ever been orchestrated in the history of Wall Street.

    Be careful people - Invest not only wisely - but cautiously.

    It is extremely hard to believe that Facebook is worth anywhere near what they are saying it is worth.

    In fact - it is almost impossible.
  • KFed  •  Elmhurst, Illinois  •  1 month 1 day ago
    fakebook...don't need it
  • Pungahead  •  San Rafael, California  •  1 month 0 days ago
    Am I the only one who never had a Facebook account? I never plan on getting one, either.
  • G-Money  •  New York, New York  •  1 month 1 day ago
    So apparently he's like every other boss I've ever had.

    Shocker.
  • jonathan a  •  1 month 1 day ago
    Aspergers my #$%$ he's just a typical a ss hole.
  • harry g  •  Birmingham, Alabama  •  1 month 1 day ago
    Suckerberg should be proactive instead of reactive with this timeline crap.
  • THE J-MAN  •  Amarillo, Texas  •  1 month 1 day ago
    its pretty clear from what I read he is a prick who only cares about Mark nobody else
  • Nikki  •  Toronto, Canada  •  1 month 1 day ago
    Sounds like "bird sucker". It fits him well. LOL
  • Cynical Psychology  •  1 month 1 day ago
    Well "Zuck" you were great before. But now that"Timeline" is mandatory, you will be the next "Netflix"
  • Doug S  •  Annapolis, Maryland  •  1 month 0 days ago
    I'm not on facebook, and every time I hear something new about facebook, it makes me happier I'm not there. Of course, at 54 no one expects me to be there. My kids really don't have a choice - they just have to decide how much of their personal lives they choose to share with the entire world. My son is an idiot, and puts it all out there. Although my wife and I don't follow facebook, we occasionally hear about his dumb antics from an elderly uncle who does. My daughter is much more discreet - she's learned some lessons along the way and taken them to heart.
  • TIM  •  1 month 0 days ago
    Aspergers is an overly used diagnosis that in many many cases is used to excuse to atrocious hateful behavior of undiciplined people. Besides , how do have a touch of it? You either have Aspergers or you don't.
  • quinn  •  Tucson, Arizona  •  1 month 1 day ago
    Um if the site is about social networking, shouldn't the CEO be very social? How can you expect to design a company if you cannot understand what are social norms and demonstrate them? Its like someone telling you they run a group of comedians but they have no sense of humor...... #$%$
  • Salsa king  •  Monacillo, Puerto Rico  •  1 month 1 day ago
    facebook- a waste of time.
  • Karen  •  1 month 1 day ago
    yeah, good move to steal the idea from the twins.
  • CesarF  •  New York, New York  •  1 month 0 days ago
    Mark, please remove the timeline thing, please. I can't understand it... Facebook was very user friendly before, now sometimes I have trouble getting around setting, or looking for past post and many other things. Why are you ruining--or why are you letting other ruin your social network.
  • Michael  •  Newark, New Jersey  •  1 month 1 day ago
    And the person who wrote this article has a touch of illiteracy.
  • john H  •  Manhattan, Kansas  •  1 month 1 day ago
    I don't give a #$%$ about"zuck". He may have been genius once but he is losing it now. Facebook is going down and timeline is to blame.
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