Thu, Feb 23, 2012, 10:38 AM EST - U.S. Markets close in 5 hrs 22 mins

Cyber Monday sales hit record $1.25 billion

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By Alistair Barr

(Reuters) - Cyber Monday online sales set a record, led by department stores and home goods retailers, according to U.S. data released on Tuesday.

Online sales reached $1.251 billion on Monday, up 22 percent from the same day last year, said comScore Inc, a closely watched Web tracking firm.

IBM Benchmark, a unit of International Business Machines Corp, put the increase at 33 percent compared with Cyber Monday in 2010.

Department stores saw online sales surge 60 percent this Cyber Monday, compared with last year, while sales of home goods rose 68 percent, IBM Benchmark added.

Cyber Monday is traditionally the first Monday after Thanksgiving when employees return to offices and purchase items with their work computers.

In 2010, Cyber Monday sales topped $1 billion, making it the heaviest day of online spending ever, according to comScore Inc. This year was expected to top that comfortably as more people shop online and with mobile devices.

"Cyber Monday was the biggest day of the year and the biggest day ever for online retailing in the U.S.," said John Squire of IBM's Smarter Commerce initiative.

Department store operators, including Nordstrom Inc, Macy's Inc and J.C. Penney Co Inc, have spent a lot of money personalizing their websites, online advertising and e-mails to customers, which paid off this year, Squire said.

Department stores have collected more data on which brands and products shoppers browse online. Combined with geographic information, the effort has helped companies recommend more relevant products, he added.

J.C. Penney and Macy's saw the biggest increases in Web traffic among retailers in the past month, according to FreePriceAlerts, which tracks consumer goods prices online.

A major source of online traffic to J.C. Penney this Cyber Monday came from the company's mobile website. Consumers could buy on the mobile site this year, while they could not last year, according to a spokeswoman.

J.C. Penney and other department stores, including Kohl's Corp and Macy's, used Facebook a lot more this year to attract online shoppers.

J.C. Penney released its Black Friday deals on Facebook, allowing customers to browse the promotions, create shareable wish lists and send tips to friends.

 

17 comments

  • UNI-B  •  2 months ago
    All of that massive data crunching in the wee hours of Tues. It could only be Santa that is capable of this...... Santa and Barney Frank in 2012 !!!!!!!!!!!!!!!!
  • Tiki Joe  •  2 months ago
    Smart people shop on line instead of standing in line. Get a clue you stupid Black Friday shoppers!
  • whatsgoingon  •  2 months ago
    That's because everyone doesn't have a lot of money and they are trying to buy what they can on the big sale days. Now lets just sit and watch the rest of the holiday selling season slide into nothing but bad news.
  • Dennis  •  2 months ago
    Lets see 1.25 billion in 1 day spent by citizens. US government spends 10 billion per day. Who's spending too much? Hey Obama, stop spending.
  • Honest John  •  2 months ago
    Talking heads on T.V. were saying there was a 7% drop in cyber Monday sales...sooooo,whats the truth????
  • Ben  •  2 months ago
    Cyber Monday rocks
  • LooneyDove140123  •  2 months ago
    Might as well max out those credit cards before you just stop paying.
  • Jim  •  2 months ago
    This is a Media lie but some will bite on it!
  • Yapa  •  2 months ago
    I call #$%$. just keep wagging the dog.. they will believe it sooner or later..
  • Sean  •  2 months ago
    i'll buy it like every thing else.
  • woo  •  2 months ago
    lots of toxic China crap.
  • pony  •  2 months ago
    Just more proof that Obama has saved America!
  • DMT  •  2 months ago
    WORSE FUNDAMENTALS MORE SHOPPING-AWAKENING THE SLEEPING GIANT!
  • J M  •  2 months ago
    I find it hard to believe that IBM benchmark got this right. These all seem to be estimates, $1.251 billion? How did they get the figure? #$%$
  • Anonymous  •  2 months ago
    Don't forget to factor in inflation when deciding if you believe this or not. Real inflation, not those loaded numbers the government feeds us, is 10+% currently. When you factor that in, the "increase" in real value is significantly less than it seems.
  • Ernesto  •  2 months ago
    this head line should have been published in early Tuesday morning however, it just came out around 4 pm Tuesday ..late.. late afternoon. Why such a delay? Is someone holding on information in order to manifulate the market on Wednesday?? This is getting really sickening.
  • Ben Hayes  •  2 months ago
    Black Friday sets a record!

    Cyber Monday sets a record!

    Consumer Confidence is the highest it's been since 2003!

    Do actually believe these reports?

    They will do anything to boost this market!
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