DENVER, Feb. 18, 2014 /PRNewswire/ -- LenderLive Network Inc., a domestic-based, end-to-end mortgage servicer, announced today that it has been selected by Equity Resources, Inc., an Ohio-based mortgage firm, as a subservicer for its residential loan portfolio.
Equity Resources has 20 branch offices and lends in 14 states with the majority of their business in Ohio, Pennsylvania, North Carolina and Maryland. The 20-year-old company offers several loan products on a customer-referral basis, including conventional, FHA, USDA and VA. Equity Resources made its selection after an extensive review of subservicers, based on LenderLive's ability to help raise customer service levels, reduce costs and enable Equity Resources to accelerate the growth of its mortgage business.
"At Equity Resources, we are keenly aware that our customers come to us based on referrals from Realtors®, advisors and other satisfied borrowers," said Shannon Mathews, loan servicing and compliance manager at Equity Resources. "We wanted a partner that understood the need for a high level of customer service and could deliver it consistently.
"LenderLive's servicing technology and the comprehensive reporting they provide at both the portfolio and customer levels is helping us run our mortgage business more effectively and efficiently," added Mathews. "But the deciding factor was that they are the right partner to care for our customers, who, in turn, will share their positive experiences with their circle of friends, family and business associates."
"Our partnership with Equity Resources employs a customized solution designed specifically for their business model," said Dave Vida, president of LenderLive's Loan Servicing division. "Equity's customers have come to expect a high level of personalized service, and we are committed to living up to this standard. At LenderLive, we uniquely blend proprietary technology, our nimble infrastructure, and highly experienced, enthusiastic personnel to deliver tailored subservicing solutions that consistently exceed client expectations."
About LenderLive Network Inc.
LenderLive is a domestic-based mortgage services provider. Through its five service offerings – outsource services, correspondent lending, document services, settlement services and loan servicing – LenderLive offers the scale, experience and security to support its clients' origination, servicing and loan purchase operations. From large-scale, centralized operations centers, the company provides services to financial institutions of all sizes on a national basis. With tens of millions of transactions processed through its expansive service offering, LenderLive offers the vision, expertise and innovation on which financial institutions can rely. For more information about the company and its services, contact Rick Seehausen at 303.226.8001 or visit www.lenderlive.com.
About Equity Resources
Celebrating its 21st year, Equity Resources Inc. is known for being one of the best customer service companies in the mortgage industry because of their commitment to improving the lives of families. Offering FHA, Conforming, Jumbo, USDA and VA-Guaranteed home loans coupled with in-house processing, underwriting and funding provides quick loan processing and seamless closings. Equity Resources Inc. is licensed in 14 states, has been a Consumer Choice Award winner and has a Better Business Bureau rating of A+. For more information about the company and its services, visit www.callequity.com.
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