ST. PAUL, MN--(Marketwire - Mar 4, 2013) - In the era of budget constraints and scarce resources, Ergotron has launched new Annual Service Contract programs to help businesses protect and maintain their IT investments. Rounding out its Service Program portfolio, the new Annual Service Contracts give businesses flexibility in adapting their unique deployment and maintenance requirements -- from single integrations to large scale deployments -- with proactive Ergotron Next Business Day service solutions.
Adopting an Annual Service Contract allows organizations to free-up their internal resources, putting skilled Ergotron certified technicians in charge to perform the work with guaranteed Ergotron certified parts. Businesses will experience more equipment uptime with fewer (if any) maintenance headaches and have confidence that equipment is being used properly and to its full potential. Live access to Ergotron Customer Care and Technical Support helps ensure product questions get answered in a timely manner and technicians are dispatched with guaranteed next business day onsite response.
"We are aiming to reduce the risk for our customers. No one can afford downtime with critical equipment. Our programs are designed to help customers be proactive about protecting and maintaining their investment," said Abbe Bonicatto, senior director, global services at Ergotron. "With these expanded services, customers can directly impact the longevity of their Ergotron investment, and their staff's productivity. We want to keep people working safely for years to come."
Available now, Ergotron's new service offering includes Annual Contracts for 12 or 36 months which cover Ergotron's powered and non-powered carts and wall mounts, and Planned Services which provide businesses options for product integration, maintenance, conversion or recycling of new or existing Ergotron products.
For those attending HIMSS 2013, March 4 -6 in New Orleans, stop by Ergotron's booth (#3011) and enter to win a full day Onsite Assessment (a $2500 value). The 8-hour assessment includes a technician visit of as many installed Ergotron devices as feasible. The technician will do a visual inspection of equipment, execute any preventative maintenance and more; with an assessment report provided at the conclusion of the day. Follow Ergotron on Twitter or the hashtag #ErgoHIMSS for more details.
For more information about Ergotron's complete portfolio of solutions visit www.ergotron.com or call 800.888.8458.
Ergotron, Inc. is a global manufacturer of leading digital display mounting, furniture, and mobility products that have been improving the human interface with digital displays for over 30 years. This history of innovation and passion for differentiation is evidenced in over 70 patents and a growing portfolio of award winning brands -- OmniMount, StyleView, TeachWell, WorkFit and Neo-Flex -- for computer monitors, notebooks, tablets, flat panel displays and TVs. Ergotron's products incorporate patented CF lift and pivot motion technology to achieve less effort and more ergonomic motion for a healthier and more interactive user experience when viewing any digital display. Whether to enhance computing wellness or entertainment excitement, improve workplace productivity or create business process efficiencies, Ergotron's products are positioning your digital world. Ergotron is headquartered in Saint Paul, Minnesota, with sales efforts in Phoenix, Amersfoort, London, Tokyo, and Singapore. Ergotron is a subsidiary of Nortek, Inc. (
- Technology & Electronics