Mon, May 28, 2012, 8:13 AM EDT - U.S. Markets closed for Memorial Day

Everyone Who Has Used Ticketmaster In The Last 12 Years Is Getting A Refund

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If you used Ticketmaster's website to buy tickets between October 21, 1999 and October 19, 2011, you're in for a windfall.

Well, a $1.50 per ticket order windfall.

Because of a proposed class action settlement, Ticketmaster is being forced to credit $1.50 per ticket order (up to 17 orders) to customers due to the fact that they profited off of "processing fees" without declaring as much.

And despite the reparations, Ticketmaster can continue to profit off transactions — they just have to say they're doing so on their website.

According to court documents, the original claim, filed October 21, 2003, also implicates UPS' delivery price for expedited delivery of tickets as deceptive. Those part of the UPS subclass of the suit are entitled to an additional $5.00 credit per ticket. Both credits are in the form of vouchers, which can be redeemed a maximum of two at a time.

This could end up costing Ticketmaster a hefty amount of money. If, in any given year over the four-year redemption period, less than $11.25 million is redeemed by customers, Ticketmaster is going to donate the remainder to charity.

Also, the Counsel attorneys plan to ask for an award of up to $16,500,000 in attorneys’ fees and expenses, as well as $20,000 to the two plaintiffs who brought forward the class action in the first place.

Don't expect your credits quite yet, though. Credits won't be issued prior to April 15, 2012, and should come within 30 days after Final Approval of the settlement (currently scheduled for May 29, 2012).



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1,825 comments

  • Gern  •  5 months ago
    So, everyone who got screwed is being compensated with vouchers to purchase more products from the people that screwed them? Nice.
    • dave 5 months ago
      Like a sodomist giving you lube to sodomize you again and again
    • Mike H 5 months ago
      No, $1.50 cash per ticket. the UPS subclass gets credits.
    • Frank B 5 months ago
      Except for: "Also, the Counsel attorneys plan to ask for an award of up to $16,500,000 in attorneys’ fees and expenses, as well as $20,000 to the two plaintiffs who brought forward the class action in the first place."
  • Mike  •  5 months ago
    Ticketmaster has been an ongoing, monopolistic scam for years!!
    • Jacob D 5 months ago
      How are they monopolistic seriously their is many other websites to order tickets off of like stubhub, frontrowtickets, ordering them off the orginal seller, etc...
    • Westin 5 months ago
      Yeah, and unfortunately one that I've been forced to use time and time again.
    • Mike 5 months ago
      I want cash money dammit!! Not a freakin credit where I'm forced to support those F-tards again! Slam em to the wall!!!!!!!!!!
  • Ric  •  5 months ago
    The only people that came out ahead here are the #$%$ lawyers. Have they done anything to prevent ticket master from adding +35% the value of the ticket in fees to the average show? MONOLOPY! Thanks for the $1.50. It probably cost me 85 cents in ticket master fees to have it delivered by 5 day mail.
    • Petulia 5 months ago
      From what I am reading looks like it is $1.50 credit on your next ticket purchase... not sure though
    • Dane 5 months ago
      I once bought 2 low dough tickets for 9.89$ a piece from Ticketmaster, only to have my total come out to like 43$. They charged me more in processing and convenience charges than my tickets cost...
    • Brad 5 months ago
      Monolopy, huh?
  • David  •  5 months ago
    It just sucks that we have to wait until April... I got all excited thinking I might get $1.50 in time for the holidays, which would have been really awesome.
    • Martha 5 months ago
      If you read the whole article, you will find that you will not get a check, but you only get vouchers that you can use only two at a time.
    • Tarisita 5 months ago
      {giggle} - good one David!
    • e 5 months ago
      now you'll get it just in time for taxes!
  • momzy  •  5 months ago
    Now maybe more people will see Ticketmaster for what it is and STOP USING THEM TO BUY TICKETS. Local promoters - stop using them, too. I still don't see why they are not declared a monopoly and broken up by the SEC. At least this is a start.
    • Jennifer 5 months ago
      Unfortunately around here where I live, Ticketmaster is the ONLY place to buy tickets if I want to see any concerts. I won't stop buying just because of who they are, if I want to see the band bad enough I will pay.
    • A Yahoo! User 5 months ago
      You probably meant FTC, not SEC. SEC does not break up monopolies.
    • KJC 5 months ago
      They are the ticket vendor of choice. Ticket West has been an option for years, but they do not provide the service that Ticketmaster does. This is the beauty of America, if you don't like it, don't buy it. The industry will only change when they aren't profitting off of it. Money talks in business.
  • LawrenceA  •  5 months ago
    Yeah, I can use all that money to attend another performance I can no longer afford!
  • Nate  •  5 months ago
    Whats wrong with America when a company can't make a profit on a sale? Does your local store tell you how much they make on every sale? They didn't force anyone to buy the tickets!!! And the Lawyers making 16.5 million when the payout is only 11.25 million. The only crooks here are the Lawyers!!!
  • ronea  •  5 months ago
    Sounds like the lawsuit was filed more for the lawyers than us,tell you what you can keep my 6.00 for my tickets
  • todd  •  5 months ago
    They should just donate it to food banks....keep mine,
  • SunnymeadCycles.com  •  5 months ago
    up to 17 orders x $1.50 = $25.50 maximum check amount
  • Karma  •  5 months ago
    And they are right ... Ticketmaster will continue to charge these absurb "service fees" and profit hand-over-fist. I just bought 8 tickets for Christmas gifts for a comedian at $42/per ticket. The additional service charge that Ticketmaster charged PER TICKET was $13.00. The extra $104.00 went directly to Ticketmaster for doing nothing but putting my electronic order through on their website. Ridiculous!
  • christopher  •  5 months ago
    Ticket Master = Monopoly in anything related to tickets
    Jostens, Herff Jones, Balfour = Monopoly in anything related to graduation
    [Time for me to buy a mandatory, overly priced cap & gown from these clowns for my son's graduation]
    Energy, gas, cell phones and home phones (at least where I live) = Partial monopoly. At least there is some competition.

    Tired of these big corporations running these monopolies. This is what is killing small businesses in the U.S.
  • Lizp  •  5 months ago
    The attorneys should also be paid in $1.50 vouchers!
  • common sense  •  5 months ago
    Is there any doubt left that we need serious tort reform in this country? The only difference between the lawyers who bring on these class action lawsuits and people who rob banks at gunpoint is....umm....damned if I know!
  • ThomasJ  •  5 months ago
    This is what's wrong with this country. Ticketmaster has to disclose they are profiting from a $1.50 proccessing fee. You had to be an idiot not to know that. These GREEDY lawyers are crooks. How do they sleep at night?
  • Brecko  •  5 months ago
    I'm all for sticking it to ticketmaster for their hefty ticket fees but those attorneys don't deserve that money. #$%$ blood suckers.
  • Michael  •  5 months ago
    I have bought over 200 tix in that time frame. I want my whole $300 so I can buy 1 TOOL ticket!
  • Patty  •  5 months ago
    If you buy tickets from any source other than the box office it is SCALPING. I was taken too for alot of money. The settlement amount is such an insult.
  • cyndi  •  5 months ago
    So how do we get this refund if it was charged to a card that is not in use anymore? I bet only the attorneys really get the dough.
  • WayneR  •  5 months ago
    I wish these class action suits would stop. The payouts are usually not worth it to the "winners," the lawyers get rich and the end consumers will get screwed because the losing party will just raise their fees/prices to pay for the law suit.
 
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