ENGLEWOOD, Colo., Dec. 10, 2013 /PRNewswire/ -- Evolving Systems (EVOL), a leader in activation, enablement and management of services for connected mobile devices, announces the availability of new self-service mobile applications for nTelos Wireless (NTLS) postpaid and its FRAWG Wireless prepaid customers. The free self-service applications, now available at the Google Play Store and Apple iTunes App Store, are developed and powered by Evolving Systems' software. These new applications enhance the user experience for nTelos subscribers with convenient and real-time account access from any smartphone.
Subscribers can download the smartphone applications to make payments, view account details, find stores and see real-time usage information for their data, minutes and text messages simply by launching the MyFRAWG or My nTelos icon on their home screen. In addition, nTelos Wireless customers are offered a usage tracker application to monitor their data plan activity, available for Windows and Mac. Subscribers receive alerts on their devices indicating what percentage of their data plan they have used and when they will reach their plan limit. An enhanced login capability allows a user on any smartphone or data device connected to the Internet to access an account via the application to take advantage of the app's functionality.
"Evolving Systems' self-service mobile applications deliver unique customer experiences, whether around dedicated usage or personalized account information, thus further promoting subscriber and brand loyalty," said Thad Dupper, chief executive officer of Evolving Systems. "Our solutions provide the ease and functionality for subscribers to manage their accounts from their smartphones whenever and wherever they want – an expected part of the mobile customer experience today for carriers and their customers."
The nTelos mobile applications also incorporate dynamic promotions on the menu dashboard promoting specific and ever changing features to subscribers. Evolving Systems' mobile applications can include offers, ads, surveys, messages and other features based on the device, plan type, channel, and other factors thereby providing a dedicated communications channel for carriers to reach subscribers at any time.
Evolving Systems' mobile applications provide a full range of self-service functionality including activation, service enrollment, account management, real-time usage tracking, and mobile marketing. With Evolving Systems' solutions, carriers are able to minimize customer care costs, improve the end user experience and add revenue generating opportunities.
About Evolving Systems®
Evolving Systems, Inc. (EVOL) is a provider of software and services to 60 network operators in over 40 countries worldwide. The Company's product portfolio includes market-leading activation products that address subscriber service activation, SIM card activation, mobile broadband activation as well as the activation of services for connected devices. Founded in 1985, the Company has headquarters in Englewood, CO, with offices in San Francisco, CA; the United Kingdom; India; and Malaysia. For more information please visit www.evolving.com or follow us on Twitter: http://twitter.com/EvolvingSystems
Evolving Systems recently acquired Telespree Communications, a mobile solutions technology provider who developed wireless applications and products for nTelos, among other services for carriers in the U.S. Together the company offers cloud and premise based solutions focused on enablement, activation and management of services for connected devices worldwide.
This news release contains "forward-looking statements" within the meaning of the United States' Private Securities Litigation Reform Act of 1995, based on current expectations, estimates and projections that are subject to risk. Specifically, statements about the impact and ability of the solutions described in this press release to handle future needs of customers are forward-looking statements. Readers should not place undue reliance on these forward-looking statements, and nTelos and Evolving Systems may not undertake to update these forward-looking statements. Actual results could differ materially because of many factors, such as internal budgeting changes of customers, the impact of competition and the general state of the telecommunications industry. For a more extensive discussion of NTelos' and Evolving Systems' business, please refer to each company's Forms 10-K filed with the U.S. SEC, as well as subsequently filed Forms 10-Q, 8-K and press releases and the companies' websites.
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