ENGLEWOOD, CO--(Marketwire - Feb 19, 2013) -
Extends the market-leading DSA solution with a new product module:
- Enhances the customer experience
- Reduces in-store time to serve new customers
Evolving Systems, Inc. (
DSA is the new standard in SIM Card Activation. It enables mobile operators to sell any product in any channel, at the same time improving operational efficiency in SIM logistics and the use of network resources. Prepaid customers are offered unprecedented scope for personalization, and greater engagement with existing customers helps to improve loyalty and reduce churn.
The SIM Reservation Portal brings service personalization to more customers, and makes the buying process easier. Working alongside DSA's on-device personalization, the SIM Reservation Portal allows an operator to extend DSA into an interactive web site, or a kiosk application. It brings DSA-powered service personalization to customers at a convenient time and place, to fit with their busy lifestyle.
Through the SIM Reservation Portal, customers select the mobile service and options they want. They can search for and reserve a 'Vanity' or 'Golden' number, and the SIM Reservation Portal can also collect information about a customer. The completed 'reservation' is passed to the operator's point-of-sale system, and the customer can then pick up a generic DSA SIM from any outlet -- there's no need to spend time in the store selecting service options, as the SIM is linked with the existing reservation. Then, when DSA detects the SIM attaching for the first time to the network, it dynamically provisions all the customer's pre-selected options.
"Since we launched the first Dynamic SIM Allocation product in 2007, we have helped some very large mobile operators realize the benefits offered by this approach to SIM card activation, and many millions of customers have activated new SIM cards through our solution," said Thad Dupper, Chairman and CEO of Evolving Systems. "The SIM Reservation Portal will help operators bring the benefits of DSA to more customers, and reduce the costs and time involved in acquiring new customers through retail channels. One of our largest DSA customers has already contracted with us for this feature as they see the benefits of combining the on-device and web-portal end user experience into a single personalized experience."
Meet Evolving Systems at Mobile World Congress 2013 -- at Hospitality Suite 158 in Hall 2, or email DSA@evolving.com for more information.
About Evolving Systems®
Evolving Systems, Inc. (
This news release contains "forward-looking statements" within the meaning of the United States' Private Securities Litigation Reform Act of 1995, based on current expectations, estimates and projections that are subject to risk. Specifically, Evolving Systems' statements about the impact and ability of Evolving Systems' DSA solution, as well as the DSA SIM Reservation Portal described in this press release, to handle future needs of Evolving Systems' customers are forward-looking statements. Readers should not place undue reliance on these forward-looking statements, and Evolving Systems may not undertake to update these forward-looking statements. Actual results could differ materially because of many factors, such as internal budgeting changes of customers, the impact of competition and the general state of the telecommunications industry. For a more extensive discussion of Evolving Systems' business, please refer to the Company's Form 10-K filed with the U.S. SEC on March 30, 2012, as well as subsequently filed Forms 10-Q, 8-K and press releases and the Company's website at www.evolving.com.
- Technology & Electronics