PLANO, TX--(Marketwired - Jun 27, 2013) - Expert Global Solutions (EGS), a global leader in the Business Process Outsourcing (BPO) industry, announced today that it was named 2013 Best Outsourced Provider by Customer Management IQ, a division of IQPC. Customer Management IQ publicly announced EGS as the recipient of the award during the recent 14th Annual Call Center Week event, one of the largest call center events in the industry.
The Call Center Excellence Awards honor and promote the most innovative call center solutions from companies across the full range of call center technologies and services. The awards recognize superior thinking, creativity and execution across the full spectrum of call center functions.
EGS won the 2013 Best Outsourced Provider award based on its ability to strategically and successfully partner with clients to achieve their goals through seamless service and extraordinary performance.
Commenting on the recognition, Ron Rittenmeyer, EGS Chairman, President and CEO, stated, "It is an honor to be recognized by IQPC as the 2013 Best Outsourced Provider. As a leader in the BPO industry, we value the role that IQPC plays in providing forums for information sharing and objective assessments of companies in the marketplace. Ultimately, this award is a credit to our clients and employees who work together to enhance the customer experience and drive positive business outcomes."
Expert Global Solutions, Inc. is the holding company for APAC Customer Services, Inc. and NCO Financial Systems, Inc. EGS, through its APAC and NCO company brands, is a leader in addressing the needs of its customers as a fully scaled and global partner serving all aspects of the CRM and ARM customer lifecycle, which offers clients the unique complement of scale and a customized service delivery platform. EGS is an equal opportunity employer. For more information, visit EGS's website: www.egscorp.com.
IQPC produces 1,500 global events that are custom-tailored to the unique needs of business executives. Founded in 1973, IQPC leverages an office network that spans six continents and a wealth of intellectual capital to provide an unparalleled portfolio of conferences and seminars. For more information, please visit http://www.iqpc.com
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