Mon, May 28, 2012, 9:41 AM EDT - U.S. Markets closed for Memorial Day

Fantasy camp for those who love to fly

Aviation geeks charter a commercial jet and embark on the ultimate field trip

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ABOARD AMERICAN AIRLINES FLIGHT 9454 (AP) -- Eric Mueller's vacation started when his plane filled with smoke. Soon, people slid down an emergency chute, inflated life vests and climbed into a raft.

Mueller loved every minute of it.

Most days he runs a book review website. But on this day he was living out a fantasy at American Airlines' flight attendant academy, practicing evacuation procedures most people hope to never use.

"I look at the safety card. It's not supposed to be a comic book of things you want to try, but it all just looks cool," said Mueller, 40, of Los Angeles.

There are people who grew up wanting to be Mickey Mantle. They go to Yankees fantasy camp. Others dream of playing Carnegie Hall. They join the summer orchestra at the shore. Then there are aviation geeks like Mueller. People like him — and there are more than you think — charter a commercial airliner and hop across the country visiting the Meccas of the aviation world.

The most recent journey had 160 people paying up to $1,699 for a seat and access to spots normally off limits: Boeing's sprawling 737 factory, American's mission control-like operations center and the cockpit of the world's largest passenger jet.

Tickets sold out in 17 minutes.

"This is sort of the ultimate airplane nerd event," Mueller said.

Most people board a plane to escape to a tropical beach, see the Eiffel Tower or visit their family. For this group, the journey isn't just half the fun. It's the whole point.

They can differentiate between Boeing and Airbus jets just by looking at their tails. They know that on even-numbered flights, meals are served first from the front left of the cabin, while on odd-numbered flights, it's the back right.

"Usually in your life, you're the only one who knows this stuff," said Gabriel Leigh, 28, a filmmaker and writer from Hong Kong.

The camaraderie was part of the trip's appeal. Sure, it was really cool to walk inside the first 747 ever built. But it was also fun to gulp down gin and tonics midair with other guys — three out of four passengers were male — who have the same passion for flying. How much fun? Well, American stocked the plane with four times the liquor of a normal flight.

In each row, stories were swapped of amazing meals and opulent hotels in faraway lands — all paid for with frequent flier miles. These travelers don't just love to fly; they are obsessed with collecting frequent flier miles at the cheapest possible cost.

The fliers, who ranged in age from 20 to 81 and hailed from as far away as Chile, India and Italy, know the ins and outs of the programs better than anybody else and share pointers in online travel forums such as MilePoint. One tip: prevent miles from expiring with a tiny online purchase at Target, Macy's, iTunes or another retailer that's part of the airline's shopping portal.

Such expertise led American Airlines and several other travel companies to help set up the trip and use it to pick the brains of these veteran fliers. They wanted to know what these travelers like and hate about the loyalty programs. Airlines need to keep their most-frequent customers happy. The top 20 percent of American's customers generate about 70 percent of its revenue.

That's why Suzanne Rubin, the new president of the American's frequent flier program — AAdvantage — hopped on the plane, along with other executives, for what she called a "crash course in customer research."

FREQUENT FLIER MILE MANIA

For those who don't travel frequently or play the mileage game, it can be daunting to understand the appeal of the programs. It's not just about free trips for this group. It's a hobby — some would say obsession — similar to collecting stamps or brewing your own beer.

"Everybody has an interest. My neighbor polishes his 1967 Cadillac every other day," said Tommy Danielsen, 40, the director of sales at a telecommunications company. The Chicago resident organized the trip, called a MegaDo — frequent flier lingo for a large group of people meeting up to talk miles. It was the fourth such adventure Danielsen has put together since 2009.

Along the way, there was plenty of bragging about mileage runs — cheap flights taken only to accumulate enough miles to qualify for elite status.

Michael Rubiano, a Silicon Valley product manager did six such roundtrips to Chicago over eight days last month. He would catch a flight after work, sleep on the way to Chicago, immediately turn around and sleep on the flight home. Rubiano, 41, then showered in the San Francisco lounge, changed clothes and went to work only to repeat the trip eight hours later.

Each of his six tickets cost him less than $200 and, thanks to some bonus offers, earned him 11,076 miles on American to be used later for a dream vacation. All told, that gave him 66,456 miles and put him over the top in his annual quest to re-qualify for the airline's top elite status.

With that status he gets: another year of upgrades, free liquor, waived bag frees, the ability to skip security lines and double miles on all his flights. Compare that to the folks in the back who get ... well, there's a reason some in the industry refer to coach passengers as "self-loading freight."

"There were numerous folks on my flights doing the exact same thing," Rubiano said.

A free domestic coach ticket can be had for 25,000 miles. But that's not the goal. People in this group would rather shell out the $300 for the ticket and save for a big reward like flying first class to Asia for 125,000 miles, a ticket that normally sells for more than $10,000.

Once you start gaming the system, the miles rack up fast. Those on the MegaDo trip have a lifetime average of 1.6 million miles — earned through flying and credit cards — with American alone.

The man with the most: Michael Joyce, 61, from Forest Park, Ill. His lifetime total is more than 44.4 million. (The top AAdvantage member has 77.6 million miles but wasn't on this trip.) For eight years, Joyce, a former computer systems analyst, commuted between New York and Chicago. In 1994, he bought a lifetime unlimited-travel pass for $500,000 and now hops around the world for fun.

Less than a third of the miles he generates are actually flown. The rest come from various bonuses. Joyce donates miles to his church and gives flights to friends who can't afford vacations. He also bid 453,000 miles to secure a seat on the MegaDo.

(The MegaDo also raised more than $65,000 for charity, auctioning off items like a Qantas deck of cards, British Airways pajamas, model airplanes, fluorescent yellow rain suits worn by American's ground crew, two free tickets to Europe and 60,000 American miles.)

TEDDY BEARS, BUNK BEDS AND PLAYING TICKET AGENT

As with every good vacation, there was a chance to get souvenirs.

There was a stop at the Boeing store in Seattle — yes, there's really a Boeing gift shop. It's just south of downtown, steps away from the runway at Boeing Field. The group rushed in and stocked up on yellow 787 ties, aviator teddy bears, Boeing Christmas ornaments, garment belts fashioned out of airplane seatbelts and T-shirts saying: "If it's not Boeing, I'm not going."

But the real mementos were the photos. Most tourists snap shots in front of the pyramids, Machu Picchu or the Taj Mahal. At Los Angeles International Airport, this group pressed up against a chain-link fence to take photos of a Cathay Pacific 777 nose to nose with a Qantas A380. There was something sexy about the way the two giant planes faced each other.

Once onboard, like kids set free on a playground, the passengers climbed into the cockpit, spread out in plush first class beds and crawled into the hidden bunk beds where crews nap during long trans-Pacific flights. Moments later, photos were on Facebook.

But what else would you expect from folks who, during a tour of an elite check-in area, were excited to play airline ticket agent?

"If I could strap wings to my back, I would," said Harry Livingston, 56, a former Navy flight surgeon, recreational pilot and emergency room doctor from New Rochelle, N.Y.

Even the most mundane parts of flying excited this group. American chose to premier its new safety video on the flight. There were wild cheers and screams as it ran. People recorded it with their iPhones and chanted "play it again" when it finished.

It turned out that one flight attendant working the trip was also featured in the video. She was treated like a movie star. When the video was over, the passengers did what star-struck fans do: they asked for her autograph — on seatback safety cards.

Then they fastened their seatbelts, returned tray tables and seatbacks to the upright and locked position, and prepared to take off ... yet again.

___

Scott Mayerowitz can be reached at http://twitter.com/GlobeTrotScott.

 

18 comments

  • The Answer is 42  •  3 months ago
    This is totally cool. I missed it by not getting notice in advance. Bummer. As for all of you who have negative comments about this, I don't slam your hobbies, so don't slam mine, okay? Thanks :)
  • michaelc  •  3 months ago
    If you work for the airline you can fly for free! If you are flight crew (including cabin crews) the airlines pay you to fly!
  • RichardS  •  Gulf Shores, Alabama  •  3 months ago
    I think it's a pretty cool and interesting artical
  • charles  •  Ventura, California  •  3 months ago
    There could be a fantasy camp for going through security and talking back to TSA.
  • Old_School!  •  3 months ago
    I fly because it releases my mind from the tyranny of petty things - Antoine De Saint-Exupery
  • Geardo  •  Lafayette, Louisiana  •  3 months ago
    If I feel like flying, I just go to the airport and pull my Cessna 150 out of the hangar and go flying
    • Ice 3 months ago
      The only way to fly!
    • Old_School! 3 months ago
      Great Feeling! Just got my tailwheel endorsement for my SuperCub 150, and can't wait for the trip to Johnson Creek!
    • Ro 3 months ago
      and no TSA screening-- altho I do insist on pat downs for my female passengers in my T210.
  • ohiofor6  •  Salvador, Brazil  •  3 months ago
    The 737 isn't the largest jet, I believe it is the 747-400. So is it the largest factory producing 737's or what?
  • Anonymous  •  3 months ago
    I realize the megamiles types are considered important by the airline industry and they fawn all over the folks from Flyertalk and such, but the quality of the experience for the general public gets worse and worse every year, and these companies would never be profitable if it wasn't for creative use of the bankruptcy courts. So how about we let these folks fly the airline that kisses up to them, and the rest of us choose the ones that offer good service for a reasonable price. This industry has been in a downward spiral ever since dynamic pricing created a disconnect between what they price their service for and what it actually costs them to provide the service, but since they started it and self-commoditized their business, it's hard to feel bad for them.
  • -  •  3 months ago
    SSounds like a waste of time for poor ol Suzanne--hanging out with these zealouts. Airlines no doubt lose money on these mile maximizer types
  • Jeff  •  Dallas, Texas  •  3 months ago
    Just like Radio Shack, going out of business is hard to do...
  • Beamer  •  3 months ago
    Simple pleasures for simple minds!
    • Ro 3 months ago
      no -- that would describe democraps.
    • Beamer 3 months ago
      Ro you are flush with it ain't ya
    • Eddie 2 months ago
      Oh, afraid it is you who is simple mineded. Once you delve into the world of "rewards", the possibilities are endless and it takes some real thinking to maximize your returns. I annually get tens of thousands of reward miles by simply charging company purchases instead of writing checks. It's stuff I have to buy anyway, the customer is going to reimburse me for it, yet by utilizing a credit card instead of turning over the cash immediately, I get big rewards in the end.
  • Ex Exec  •  Reno, Nevada  •  3 months ago
    Signs of consumer stress-release. Provide a service business, that adds nothing to US GDP. You can take the same trip, same experience to Omaha, Detroit, or Cleveland?
  • WAYNE  •  Cleveland, Ohio  •  3 months ago
    its good that I never got in a plane with JFK JR!!!
    • Ro 3 months ago
      or a car with teddy
  • propcat  •  Wallingford, Connecticut  •  3 months ago
    I'll tell you what flying is all about. You're sitting in your living room. There is a roaring fire in front of you in the fireplace. Directly below, in the basement, there is 20,000 gallons of extremely combustible aviation fuel loaded up to the floor rafters. The entire living room is swaying up and down and left to right. Good luck flying SUCKKER!!!
    • Old_School! 3 months ago
      How does it feel to be wrong again! The gas is in the wings. Go back to your wine and recliner flying!
    • Ro 3 months ago
      and stop being an ignorant liberal democrap
    • Eddie 2 months ago
      luggage, pets, freight & dead bodies stored below. fuel is out in the wings where the "fire" is. Now you, my friend, are probably driving around in a car, sitting atop the really combustible gasoline tank that is probably 20% full of gasoline which means the other 80% is full of what actually explodes, the gasoline vapors.
  • Traderpro2003  •  3 months ago
    Fantasy camp? Here I thought this story was about the suckers believing again in the great ponzi scam markets.
  • Adam Smith, Jr.  •  Boston, Massachusetts  •  3 months ago
    People still love to fly? I find that hard to believe.
    • Ro 3 months ago
      people are still voting democrap? hard to believe as well.
    • Eddie 2 months ago
      I love to fly, it's the TSA crap, the check in, the lost luggage, and delays by the airlines that I hate. But once the plane leaves the ground, I am soooo happy.
  • B.I.G. Johnson  •  Denver, Colorado  •  3 months ago
    A Man goes to flight attendant fantasy camp.. Think He likes it up the pooper?
  • Traderpro2003  •  3 months ago
    Good grief. More evidence the US is a nation of freaks. What's next a bestiality [fantasy] camp?
 
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