Firm to fight judge's ruling in consumer lawsuit

Company to fight Utah judge's ruling over $3,500 charge for consumer's critical online review

Associated Press

SALT LAKE CITY (AP) -- A Paris-based company says it will fight a U.S. judge's ruling against its attempt to force a Utah couple to pay $3,500 over a critical online review.

Descoteaux Boutiques, which owns online retailer Kleargear.com, issued statements this week saying John and Jen Palmer of Layton knew about the company's "non-disparagement clause" in its terms of use with customers.

U.S. District Judge Dee Benson entered a default judgment on April 30 in favor of the Palmers after Kleargear.com failed to respond to the couple's lawsuit.

Benson ruled the Palmers owe nothing to Kleargear.com, but the gadget retailer owes them a sum to be determined at a June court hearing.

Jen Palmer posted a critical review about Kleargear.com on RipoffReport.com after her husband never received two gifts he ordered for her.

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