FIS Launches Industry’s First Comprehensive e-learning Suite for New CFPB Rule Compliance

Key facts

  • FIS’ e-learning suite is the first in the industry to cover the myriad of Consumer Financial Protection Bureau (CFPB) rules becoming effective in January 2014.
  • New CFPB Regulation Z contains a provision for banks and credit unions to train mortgage loan originators (MLOs) on state laws beginning in January 2014.
  • Comprised of 15 training programs, FIS’ e-learning suite contains the industry’s first state law training program for MLOs employed by federally insured banks and credit unions.

Business Wire
FIS Launches Industry’s First Comprehensive e-learning Suite for New CFPB Rule Compliance

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As part of its aggressive work keeping financial institutions on top of regulatory developments, compliance and risk management, FIS™ (FIS), the world’s largest provider of banking and payments technology, announced today that it has launched the financial services industry’s first comprehensive e-learning suite that will train financial institutions to comply with new Consumer Financial Protection Bureau (CFPB) rules coming into effect next month.

Beginning in January 2014, all U.S. banks, credit unions, mortgage companies, consumer finance companies, loan servicers and other financial services institutions will face new regulations from the CFPB, as part of various Dodd-Frank Act provisions. Included in those regulations are new rules for mortgage loan originators (MLOs) employed by federally insured depository institutions to be fully trained on state laws.

FIS’ suite of 15 e-learning programs is the first to train a financial institution to fully comply with all new CFPB regulations and will be available automatically to FIS’ Regulatory University clients.

“In such a highly regulated industry and environment, it’s vital that financial services companies can quickly and effectively train their staff,” said Sai Huda, senior vice president and general manager, Enterprise Governance, Risk and Compliance (EGRC) Solutions, FIS. “FIS’ comprehensive solution helps institutions avoid fines, penalties and other exposures from noncompliance with CFPB rules. It also is the first to cover the state law and regulation training requirement and contains a one-of-a-kind 300-page student guide covering all 50 states and the District of Columbia.”

Below are the training programs, listed by CFPB rule effective dates:

Jan. 1, 2014

  • Regulation Z Registered MLO State Training
  • Regulation Z Loan Originator Compensation
  • Regulation Z Loan Originator Qualifications

Jan. 10, 2014

  • Regulation Z Ability-to-Repay and Qualified Mortgage Rules
  • Regulation Z High-Cost Mortgages
  • Mortgage Servicing Introduction
  • Mortgage Servicing Collections
  • Mortgage Servicing Customer Inquiries and Complaints
  • Mortgage Servicing Early Intervention
  • Mortgage Servicing Escrow Accounts and Force-Placed Insurance
  • Mortgage Servicing Loss Mitigation and Foreclosure
  • Mortgage Servicing Payment Processing and Account Maintenance
  • Mortgage Servicing Transfers

Jan. 18, 2014

  • Regulation B Appraisals
  • Regulation Z Higher-Priced Mortgage Loans

Financial services companies not currently subscribing to FIS’ e-learning solution can sign up for Regulatory University by visiting

FIS provides enterprise governance, risk and compliance solutions to more than 5,000 financial institutions across the country, using best-practices-based modeling that ensures enterprise risk management and regulatory compliance proficiencies now and in the future. Its combination of more than 150 risk management experts across all areas of risk and proven tools have made FIS a highly trusted resource for financial institutions as well as regulatory agencies, who provide examiner training using FIS experts and solutions. And FIS software solutions, including Early Risk Manager, Compliance Risk Indicator, Prime® AML, CallReporter and more, enable institutions of all sizes to mitigate risk.

About FIS

FIS (FIS) is the world’s largest global provider dedicated to banking and payments technologies. With a long history deeply rooted in the financial services sector, FIS serves more than 14,000 institutions in over 100 countries. Headquartered in Jacksonville, Fla., FIS employs more than 37,000 people worldwide and holds leadership positions in payment processing and banking solutions, providing software, services and outsourcing of the technology that drives financial institutions. First in financial technology, FIS tops the annual FinTech 100 list, is 434 on the Fortune 500 and is a member of Standard & Poor’s 500® Index. For more information about FIS, visit

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Kim Snider, 904.438.6278
Vice President
FIS Global Marketing and Communications
Mary Waggoner, 904.438.6282
Senior Vice President
FIS Investor Relations


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