SAINT HELENS, Ore., July 28, 2014 /PRNewswire/ -- Guardian Mini Storage is expanding its service offerings with U-Haul rental equipment, an updated look, and a cup of coffee.
"What a great business advantage it is to be aligned with U-Haul," said Guardian Mini Storage Manager Dennis Falomon. "Now the residents of St. Helens no longer need to drive to Portland to rent U-Haul equipment." That saves time and money, and is an added convenience.
Guardian Mini Storage has renovated its facility, modernizing what was previously a drab and outdated building. "How the place looked didn't represent the brand we are trying to build here," Falomon said. "The facility is now bright and airy, and much more welcoming."
Guardian Mini Storage has also improved its customer service, creating a more personalized customer experience. They now offer fresh coffee to all morning customers.
Falomon believes he's seen results thus far, namely increased income and decreased expenses, but says he's not really focused on short-term gains. He sees a bigger picture where he can build his customer base over time.
"With the credibility and brand awareness U-Haul provides, and our remodeled facility and improved customer service, we're looking to build something sustainable here," Falomon said. "We're in for the long haul with U-Haul."
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