HOLLAND, Mich., May 31, 2013 /PRNewswire/ -- (YRCW) -- Echo Global Logistics, a leading provider of technology-enabled transportation and logistics services, has recently named Holland its 2012 Regional LTL Carrier of the Year. This marks the third time in the past four years that Echo has selected Holland for this award.
In making this selection, Echo measured its LTL transportation providers on a number of service criteria ranging from quality standards such as claims and invoicing accuracy, to customer service metrics such as friendliness of personnel and trustworthiness.
"We are truly honored to receive this award from Echo Global Logistics," said Scott Ware, Holland President. "Customer satisfaction is only possible when each element of our team comes together to get the job done. At every level, we take great pride in delivering the utmost in service and quality. We are incredibly pleased to receive such generous recognition for those efforts."
This award comes as the fifth such honor this year for Holland. The company also recently received the 2012 Partner Carrier Award for LTL from Haworth Inc, as well as the 2012 LTL Carrier of the Year from Chemtreat, in addition to the Eastman 2012 Supplier Excellence Award, and the 2012 Carrier of the Year from Supply Chain Solutions.
Holland has long been recognized for delivering the most next-day service lanes in its territory and annually records one of the lowest claim ratios in the industry. Founded in Holland, Mich., in 1929, Holland provides industry leading, on-time reliability for less-than-truckload shipments in the central and southeastern United States and in eastern Canada. Holland, recognized by Logistics Management magazine with its 2012 Quest for Quality award for 27 consecutive years, was honored for performance excellence in 2012 in the Midwest/North Central Regional LTL Carriers and Expedited Motor Carriers categories. For more information, visit hollandregional.com. Holland is a subsidiary of YRC Worldwide.
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