Juniper Networks Sees Boost in Renewal of Recurring Service Revenue, Extends Partnership With ServiceSource

New Deal Builds on Seven Year Partnership, Grounded in Investment in Next-Generation Cloud Technology

Marketwired

SAN FRANCISCO, CA--(Marketwire - Oct 24, 2012) - ServiceSource® (NASDAQ: SREV), the global leader in recurring revenue management, today announced an extended worldwide partnership with Juniper Networks, the industry leader in network innovation. Based on successful financial and business results Juniper achieved over the past seven years, ServiceSource and Juniper Networks have extended their relationship.

ServiceSource supports the Juniper Networks small to mid-range customer base and the thousands of channel sales partners that are a key part of the company's go-to-market strategy. Throughout the partnership, Juniper Networks has achieved a significant improvement in its renewal rates and benefited from increased customer and brand loyalty.

"ServiceSource has proven its ability to help Juniper grow recurring revenue through successful renewal of service sales, which has enhanced our relationships with customers and partners," said Matt Hurley, vice president, services and support marketing, Juniper Networks. "Beyond being a clear operational and business asset, we're confident that their cloud technology can help us deliver increased revenue and even greater satisfaction and performance for our channel partners."

"We have a rich history with Juniper and this extension is a testament to our ability to provide innovative, results-driven recurring revenue management solutions for any tech-enabled business," said Mike Smerklo, chairman of the board and Chief Executive Officer, ServiceSource. "We recently announced the availability of Renew OnDemand, the first cloud-based application built specifically to help companies like Juniper to maximize its recurring revenue and increase brand loyalty."

About ServiceSource, Inc.

ServiceSource is the global leader in recurring revenue management. The world's most successful companies rely on us to maximize subscription, maintenance and support revenue, improve customer retention and increase business predictability and insight. ServiceSource delivers results with Renew OnDemand, the world's only cloud application built specifically to manage and grow recurring revenue, which can be combined with our industry-leading services and unique pay-for-performance model.

With over a decade of experience focused exclusively in growing recurring revenue, our services and applications are based on proven best practices and global benchmarks. The company is headquartered in San Francisco, and has over $7 billion under management for customers in more than 150 countries and 40 languages.

ServiceSource, Renew OnDemand and any ServiceSource product or service names or logos above are trademarks of ServiceSource International, Inc. All other trademarks used herein belong to their respective owners.

For more information on ServiceSource, visit http://www.servicesource.com. To connect with ServiceSource, visit us on Twitter, Facebook, LinkedIn and YouTube.

Forward-Looking Statements
This press release contains forward-looking statements, including statements regarding our ability to improve the renewal rates and revenue results of our customers and the overall benefits of our cloud applications, including the integration of those applications with other third-party applications that our customers use. These forward-looking statements are based on the Company's current assumptions and beliefs, and involve risks and uncertainties that could cause our results to differ materially from those expressed or implied in our forward-looking statements. Those risks and uncertainties include, without limitation, changes in market conditions that impact our ability to generate service revenue on our customers' behalf; errors in estimates as to the renewal rate improvements and/or service revenue we can generate for our customers; risks associated with material defects or errors in the Company's software or the effect of data security breaches; our ability to adapt our solution to changes in the market or new competition; our ability to integrate seamlessly with third-party applications; our ability to protect our intellectual property rights; general political, economic and market conditions and events; and other risks and uncertainties described more fully in our periodic reports and registration statements filed with the Securities and Exchange Commission, which and can be obtained online at the Commission's website at http://www.sec.gov. All forward-looking statements in this press release are based on information currently available to us, and we assume no obligation to update these forward-looking statements.

Source: ServiceSource International, Inc.

Contact:
Media Contact for ServiceSource:
Alex Plant
Director of Corporate Communications
(415) 901-1164
aplant@servicesource.com
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