Mattersight Announces Third Quarter 2012 Results

Marketwired

CHICAGO, IL--(Marketwire - Nov 7, 2012) - Mattersight Corporation (NASDAQ: MATR) today announced financial results for the third quarter ended September 29, 2012. 

Mattersight's total services revenue was $8.0 million, including $6.5 million of subscription revenues. The Company realized an "Adjusted Earnings1" loss of $2.0 million for the third quarter of 2012. Adjusted Earnings is a non-GAAP measure. For a reconciliation of operating loss to Adjusted Earnings, see the accompanying schedule. Mattersight's net loss was $3.6 million in the third quarter of 2012 and its operating loss from continuing operations2 was $3.8 million. 

Q3 Highlights

  • Grew subscription revenues by 19%, year over year, to $6.5 million
  • Increased total services revenues by 14%, year over year, to $8.0 million
  • Recorded managed services bookings of $8.6 million
  • Ended Q3 with managed services backlog3 of $96.8 million
  • Increased Gross Margin by 200 bps sequentially
  • Signed one new pilot with a new logo in the P&C industry

Q4 Guidance

Mattersight currently expects its total services revenues will increase sequentially by 4%-6% in the fourth quarter of 2012.

Conference Call Information

Mattersight management will host a conference call at 5:00 p.m. ET on Wednesday, November 7, 2012. The conference call and slide presentation will be available at the Investment Community section of Mattersight's website at http://www.mattersight.com/investment/. To listen to the conference call via telephone, please call 800.952.4789 (domestic) or 404.665.9579 (international), conference ID: 57090694. 

For those who cannot access the live broadcast, a replay of the conference call will be available beginning approximately two hours after the live call is completed until December 7, 2012, by dialing 855.859.2056 (domestic) or 404.537.3406 (international), conference ID: 57090694.  

Safe Harbor for Forward-Looking Statements

Statements in this press release that are not historical facts are "forward-looking statements" that are made pursuant to the safe harbor provisions of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. These forward-looking statements, which may be identified by use of words such as "plan," "may," "might," "believe," "expect," "intend," "could," "would," "should," and other words and terms of similar meaning, involve risks and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. In addition to other factors and matters contained or incorporated in this document, important factors that could cause actual results or events to differ materially from those indicated by such forward-looking statements include, among other things, the risks detailed from time to time in Mattersight's SEC filings. You can locate these filings on the Investor Relations page of Mattersight's website, www.mattersight.com. Statements included or incorporated by reference into this press release are based upon information known to Mattersight as of the date of this press release, and the company assumes no obligation to publicly revise or update any forward-looking statement for any reason.

About Mattersight

Mattersight is a leader in enterprise analytics focused on customer and employee interactions and behaviors. Mattersight's Behavioral Analytics service captures and analyzes customer and employee interactions, employee desktop data, and other contextual information to improve operational performance and predict future customer and employee outcomes. Mattersight's analytics are based on millions of proprietary algorithms and the application of unique behavioral models. The company's SaaS+ delivery model combines analytics in the cloud with deep customer partnerships to drive significant business value. Mattersight's applications are used by leading companies in Healthcare, Insurance, Financial Services, Telecommunications, Cable, Utilities, Education, Hospitality, and Government. See What Matters™ by visiting www.Mattersight.com.

1. Mattersight presents Adjusted Earnings, a non-GAAP measure that represents cash earnings performance, excluding the impact of non-cash expenses and expense reduction activities, because management believes that Adjusted Earnings provide investors with a better understanding of the results of Mattersight's operations. Management believes that Adjusted Earnings reflect Mattersight's resources available to invest in its business and strengthen its balance sheet. In addition, expense reduction activities can vary significantly between periods on the basis of factors that management does not believe reflect current-period operating performance. Although similar adjustments for expense reduction activities may be recorded in future periods, the size and frequency of these adjustments cannot be predicted. The Adjusted Earnings measure should be considered in addition to, not as a substitute for or superior to, operating income, cash flows or other measures of financial performance prepared in accordance with GAAP.

2. On May 28, 2011, the company divested its Integrated Contact Solutions ("ICS") business unit and "eLoyalty" registered trademark / trade name to a subsidiary of TeleTech Holdings, Inc. As a result of this divestiture, the company has classified the ICS business unit as discontinued operations and the associated results of operations, financial position, and cash flows have been separately recorded as appropriate.

3. Mattersight uses the term "backlog" to reflect the estimated future amount of Managed services revenue related to its Managed services contracts. The value of these contracts is based on anticipated usage volumes over the anticipated contract term. Actual usage volumes may be greater or less than anticipated. In addition, actual contract terms may vary from the anticipated terms because these contracts typically are cancellable without cause based on the client making a substantial early termination payment or forfeiture of prepaid contract amounts. The reported backlog is expected to be recognized as follows: $8.3m in 2012; $27.6m in 2013; $21.3m in 2014; $19.3m in 2015; and $20.3m in 2016 and thereafter.

 
MATTERSIGHT CORPORATION
 CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
 (Unaudited and in thousands, except per share data)
 
    For the     For the  
    Three Months Ended     Nine Months Ended  
    Sept. 29,
2012
    Oct. 1,
2011
    Sept. 29,
2012
    Oct. 1,
2011
 
Revenue:                                
  Behavioral Analytics revenue   $ 7,682     $ 6,742     $ 23,795     $ 18,997  
  Other revenue     308       291       1,029       1,210  
    Total services revenue     7,990       7,033       24,824       20,207  
  Reimbursed expenses     114       87       314       240  
Total revenue     8,104       7,120       25,138       20,447  
Operating expenses:                                
  Cost of Behavioral Analytics revenue     2,828       3,029       8,963       8,685  
  Cost of other revenue     155       204       546       800  
    Cost of services     2,983       3,233       9,509       9,485  
  Reimbursed expenses     114       87       314       240  
Total cost of revenue, exclusive of depreciation and amortization:    
3,097
     
3,320
     
9,823
     
9,725
 
  Sales, marketing and development     5,940       5,129       16,571       14,759  
  General and administrative     1,951       1,984       5,914       7,353  
  Severance and related costs     --       54       693       (376 )
  Depreciation and amortization     946       899       2,568       2,494  
Total operating expenses     11,934       11,386       35,569       33,955  
                                 
Operating loss     (3,830 )     (4,266 )     (10,431 )     (13,508 )
Interest and other (expense) income, net     (88 )     103       (303 )     181  
Loss from continuing operations before income taxes     (3,918 )     (4,163 )     (10,734 )     (13,327 )
Income tax (provision) benefit     (9 )     1,652       (30 )     5,280  
Loss from continuing operations     (3,927 )     (2,511 )     (10,764 )     (8,047 )
Income (loss) from discontinued operations, net of tax     332       (477 )     228       27,710  
Net (loss) income     (3,595 )     (2,988 )     (10,536 )     19,663  
Series B Stock fair value over stated value     --       --       (69 )     --  
Dividends related to Series B Stock     (147 )     (316 )     (444 )     (950 )
Net (loss) income available to Common Stock holders   $ (3,742 )   $ (3,304 )   $ (11,049 )   $ 18,713  
                                 
Per share of Common Stock:                                
Basic loss from continuing operations   $ (0.25 )   $ (0.20 )   $ (0.71 )   $ (0.64 )
Basic income (loss) from discontinued operations   $ 0.02     $ (0.03 )   $ 0.01     $ 1.96  
Basic net (loss) income available to Common Stock holders   $ (0.23 )   $ (0.23 )   $ (0.69 )   $ 1.33  
Per share of Common Stock:                                
Diluted loss from continuing operations   $ (0.25 )   $ (0.20 )   $ (0.71 )   $ (0.64 )
Diluted income (loss) from discontinued operations   $ 0.02     $ (0.03 )   $ 0.01     $ 1.96  
Diluted net (loss) income available to Common Stock holders   $ (0.23 )   $ (0.23 )   $ (0.69 )   $ 1.33  
                                 
Shares used to calculate basic net (loss) income per share     16,069       14,297       15,928       14,121  
Shares used to calculate diluted net (loss) income per share     16,069       14,297       15,928       14,121  
Stock-based compensation, primarily restricted stock, is included in individual line items above:          
  Cost of Behavioral Analytics revenue   $ 3     $ 3     $ 14     $ 17  
  Sales, marketing and development     524       829       1,778       2,600  
  General and administrative     342       438       1,056       1,668  
  Severance and related costs     --       --       268       --  
  Discontinued operations     --       --       �--       1,568  
                                   
 
MATTERSIGHT CORPORATION
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE (LOSS) INCOME 
(Unaudited and in thousands)
 
    For the     For the  
    Three Months Ended     Nine Months Ended  
    Sept. 29, 2012     Oct. 1, 2011     Sept. 29, 2012     Oct. 1, 2011  
Net (loss) income   $ (3,595 )   $ (2,988 )   $ (10,536 )   $ 19,663  
Other comprehensive loss:                                
Effect of currency translation     (1 )     �(224 )     (3 )     (340 )
Comprehensive net (loss) income   $ (3,596 )   $ (3,212 )   $ (10,539 )   $ 19,323  
                                 
 
MATTERSIGHT CORPORATION
CONDENSED CONSOLIDATED BALANCE SHEETS
(Unaudited and in thousands, except share and per share data)
 
    September 29,     December 31,  
    2012     2011  
ASSETS:            
Current Assets:                
  Cash and cash equivalents   $ 14,461     $ 29,408  
  Restricted cash     --       1,500  
  Receivables (net of allowances of $15 and $13)     2,959       2,540  
  Prepaid expenses     6,075       5,302  
  Other current assets     759       288  
    Total current assets     24,254       39,038  
Equipment and leasehold improvements, net     4,807       4,271  
Goodwill     972       972  
Intangibles, net     241       238  
Other long-term assets     4,292       4,746  
    Total assets   $ 34,566     $ 49,265  
LIABILITIES AND STOCKHOLDERS' EQUITY:            
Current Liabilities:                
  Short-term debt   $ 3,703     $ 3,567  
  Accounts payable     1,369       812  
  Accrued compensation and related costs     1,220       1,382  
  Unearned revenue     4,261       9,783  
  Other current liabilities     3,335       3,673  
    Total current liabilities     13,888       19,217  
Long-term unearned revenue     2,514       3,036  
Other long-term liabilities     1,162       1,401  
    Total liabilities     17,564       23,654  
                 
Series B Stock, $0.01 par value; 5,000,000 shares authorized and designated; 1,650,875 and 1,670,696 shares issued and outstanding at September 29, 2012 and December 31, 2011, respectively, with a liquidation preference of $8,566 and $8,819 at September 29, 2012 and December 31, 2011, respectively     8,419       8,521  
                 
Stockholders' Equity:                
  Preferred stock, $0.01 par value; 35,000,000 shares authorized; none issued and outstanding     --       --  
  Common Stock, $0.01 par value; 50,000,000 shares authorized; 18,271,019 and 18,037,552 shares issued at September 29, 2012, and at December 31, 2011, respectively; and 17,015,543 and 16,935,204 outstanding at September 29, 2012 and December 31, 2011, respectively     183       180  
  Additional paid-in capital     215,589       212,618  
  Accumulated deficit     (196,315 )     (185,779 )
  Treasury stock, at cost, 1,255,476 and 1,102,348 shares at September 29, 2012 and December 31, 2011, respectively     (6,833 )     (5,891 )
  Accumulated other comprehensive loss     (4,041 )     (4,038 )
    Total stockholders' equity     8,583       17,090  
    Total liabilities and stockholders' equity   $ 34,566     $ 49,265  
                     
 
MATTERSIGHT CORPORATION
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(Unaudited and in thousands)
 
    For the Nine Months Ended  
    Sept. 29,     Oct 1,  
    2012     2011  
Cash Flows from Operating Activities:                
  Net (loss) income   $ (10,536 )   $ 19,663  
  Less: net income from discontinued operations     228       27,710  
  Net loss from continuing operations     (10,764 )     (8,047 )
  Adjustments to reconcile net loss from continuing operations to net cash used in operating activities:                
    Depreciation and amortization     2,568       2,494  
    Stock-based compensation     2,848       4,285  
    Severance and related costs     268       --  
    Other     2       14  
  Changes in assets and liabilities:                
    Receivables     (421 )     (684 )
    Prepaid expenses     (344 )     (2,247 )
    Other assets     (219 )     98  
    Accounts payable     557       (96 )
    Accrued compensation and related costs     (162 )     (130 )
    Unearned revenue     (6,044 )     (2,114 )
    Other liabilities     86       (5,623 )
      Total adjustments     (861 )     (4,003 )
        Net cash used in continuing operations     (11,625 )     (12,050 )
        Net cash used in discontinued operations     (179 )     (5,445 )
        Net cash used in operating activities     (11,804 )     (17,495 )
Cash Flows from Investing Activities:                
  Capital expenditures and other     (1,777 )     (664 )
        Net cash used in continuing investing activities     (1,777 )     (664 )
        Net cash provided by discontinued investing activities     --       35,842  
        Net cash (used in) provided by investing activities     (1,777 )     35,178  
Cash Flows from Financing Activities:                
  Proceeds from line of credit     3,691       --  
  Decrease (increase) in restricted cash     1,500       (17,457 )
  Proceeds from stock compensation and employee stock purchase plans, net     455       93  
  Purchase of shares of Series B Stock     (3,743 )     --  
  Principal payments under capital lease obligations     (1,685 )     (1,360 )
  Acquisition of treasury stock     (942 )     (681 )
  Payment of Series B Stock dividends     (595 )     (1,901 )
  Fees from issuance of Common Stock     (49 )     --  
        Net cash used in continuing financing activities     (1,368 )     (21,306 )
        Net cash used in discontinued financing activities     --       (678 )
        Net cash used in financing activities     (1,368 )     (21,984 )
Effect of exchange rate changes on cash and cash equivalents by continuing operations     2       (298 )
Effect of exchange rate changes on cash and cash equivalents by discontinued operations     --       (233 )
Effect of exchange rate changes on cash and cash equivalents     2       (531 )
Decrease in cash and cash equivalents     (14,947 )     (4,832 )
Cash and cash equivalents, beginning of period     29,408       20,872  
Cash and cash equivalents of continuing operations, end of period   $ 14,461     $ 16,040  
Non-Cash Investing and Financing Transactions:                
  Capital lease obligations incurred   $ 1,331     $ 2,311  
  Capital equipment purchased on credit     1,331       2,311  
Supplemental Disclosures of Cash Flow Information:                
  Interest paid   $ 294     $ 139  
                   
 
MATTERSIGHT CORPORATION
 CALCULATION OF ADJUSTED EARNINGS MEASURE
 (Unaudited and in thousands)
 
    For the     For the  
    Three Months Ended     Nine Months Ended  
    Sept. 29, 2012     Oct. 1,
2011
    Sept. 29, 2012     Oct. 1,
2011
 
GAAP -- Operating loss   $ (3,830 )   $ (4,266 )   $ (10,431 )   $ (13,508 )
                                 
Add back (reduce) the effect of:                                
Stock-based compensation     869       1,270       2,848       4,285  
Severance and related costs     --       54       693       (376 )
Depreciation and amortization     946       899       2,568       2,494  
Adjusted earnings measure -- (loss)   $ (2,015 )   $ (2,043 )   $ (4,322 )   $ (7,105 )
                                 
Contact:
Contact
Mark Iserloth
Vice President and Chief Financial Officer
312.454.3613
ir@mattersight.com

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