There have been less than reputable reports surfacing that The Mayan Palace Riviera Maya has been participating in a scam, however a thorough look into what their fulfilled customers have been saying shows a completely different side to the stories that have been circulating.
CANCUN, Mexico, Dec. 19, 2013 /PRNewswire/ - When testimonials begin to show up online disparaging a company it has either done something to upset its customer base or it has been the target of an attack designed to ruin its reputation. When concerns like these appear it's important to investigate them to determine whether or not they are accurate, and after searching online and probing the reviews a conclusion has been reached. So does a Mayan Palace scam exist? The investigation turned up some interesting facts.
Despite the reports of negative reviews it was difficult to locate anything but content travelers who turned to online review sites to relate their experiences. The reviewers who were pleased with their stay varied in party age and size, with seniors, newlyweds and families enjoying what the Mayan Palace had to offer and leaving no mention of feeling scammed out of their money.
"We stayed at the Mayan Palace… and can't say anything bad about it. Highly recommend it!" - A Five Star Trip Advisor review
The Mayan Palace Riviera Maya provides beach activities for kids as well as a Kids Club, golf for adults, and nature treks, parasailing and other outdoor adventures for couples and families. However it was the extra detail to security, seeming to contradict the Mayan Palace scam rumors, which had most guests raving. "We felt very safe because you have to have your reservation information to even get into the guarded entrance gates," one 5 star reviewer noted. Any resort that cares about the security of its guests is not one that is about to try and scam the customers it values so much.