Merrimack Mortgage Company Inc. Chooses Capsilon DocVelocity for Paperless Mortgage Operations

Leading lender implements DocVelocity mortgage document imaging and collaboration platform across retail and correspondent product lines to increase efficiency and reduce costs

Business Wire


Capsilon Corporation, a provider of comprehensive cloud-based document management solutions for mortgage lenders and investors, today announced that Merrimack Mortgage, a leader in residential mortgage lending throughout the northeastern United States, has selected the Capsilon DocVelocity mortgage document imaging and collaboration platform to transform their mortgage operations into a paperless environment.

Late last year, Merrimack Mortgage set an objective to eliminate all manual processes and move their mortgage operations to paperless. The company needed a technology that would give them the ability to automatically capture, name and index images of loan documents, allowing Merrimack to work with electronic loan files rather than printing entire loan files, which is both time-consuming and costly. The company formed a committee comprised of representatives from Origination, Operations, Underwriting and Compliance to begin a rigorous assessment of possible solutions. After evaluating solutions from a short-list of four different vendors, DocVelocity was the clear choice.

“Unlike the other solutions we looked at, only DocVelocity could be configured to work the way we do, so we didn’t have to make major changes to our workflow,” said Camille Madden, senior vice president of operations at Merrimack Mortgage Company. “With DocVelocity’s Automated Document Recognition capabilities, we can automatically capture, name, and index loan documents in a fraction of the time it used to take us, so we’ve increased our efficiency and productivity to a level we didn’t think was possible.”

The DocVelocity user interface was also deemed superior to any others the Merrimack team evaluated. Ms. Madden continued, “With DocVelocity, we are able to intake loan documents a variety of ways: via fax, email, FTP, browser upload, or even print streams using the installed DocVelocity print driver. Only DocVelocity offers this level of flexbility that makes it even easier to do business with Merrimack, and increases the satisfaction of our customers.”

“Merrimack Mortgage’s 30 years of successful operations is a testament to the discipline and focus they apply to their business,” said Sanjeev Malaney, CEO of Capsilon Corporation. “The fact that they’ve chosen DocVelocity to move to a paperless operation for increased productivity and cost savings demonstrates that DocVelocity is meeting the needs of the most rigorous and innovative lenders who are looking for technology to increase productivity, reduce costs and achieve compliance.”

About Capsilon Corporation

Capsilon Corporation provides comprehensive cloud-based document management solutions that enable mortgage lenders and investors to increase productivity and lower costs, while ensuring compliance. The company’s flagship product, DocVelocity®, is an imaging solution that provides document capture, collaboration, delivery and retention, eliminating the inefficiencies inherent in paper-based processes. Capsilon serves many of the mortgage industry’s most innovative lenders, including two of the 10 largest residential mortgage lenders in the United States. For more information, visit

About Merrimack Mortgage Company

Founded in 1983, Merrimack Mortgage Company (MMC) is a leader in residential mortgage lending throughout the Northeast, with over 30 branch offices and licensed in 10 states. As one of the region’s largest independent mortgage bankers, Merrimack Mortgage’s reputation as a premier service provider has been the key to its success. For more than 30 years Merrimack Mortgage has been focused on offering its clients competitive products at competitive prices, and its core strategy of providing an exceptional customer experience.

DocVelocity® is a registered trademark of Capsilon Corporation. All other marks are the property of their respective owners.

For Capsilon
Ann Bates, 678-781-7225

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