Most Kentucky Architects Use Kentucky.gov to Renew Licenses Online

An impressive 97 percent of architects used the convenience of Kentucky.gov’s efficient online license renewal system

Business Wire

LEXINGTON, Ky.--(BUSINESS WIRE)--

The Kentucky Board of Architects (KYBOA) reported that 97 percent of architects used the online renewal system, http://boa.ky.gov, to renew their licenses this year, forgoing the traditional paper renewal forms.

KYBOA began offering online renewals in 2009 using Kentucky.gov’s secure, online eGovernment platform. Architects quickly gravitated toward the new process, but this year’s adoption rate marks a new high. Between June and August, more than 2,300 licensees went online to update their information and renew their license. To date, this is the largest number of licensees to take advantage of the online system.

“Even in our first year we had a great response to moving the license renewal process online,” said KYBOA Executive Director T. Rexford Cecil. “The system was so successful that we immediately started working to move our Certified Interior Designers’ annual renewal online.”

The Board reports that Kentucky interior designers also favor the convenience of the online service with an impressive 76 percent of designers using the online system this year.

The online renewal process is convenient for licensees, but it also helps streamline KYBOA’s operations significantly. Renewals that are processed online allow KYBOA staff to focus more time on their mission of protecting the public’s health, safety and welfare, rather than processing thousands of paper renewal forms sent through the mail.

“The amount of time the online process saves our licensees and staff is astronomical,” said Mr. Cecil. “But it’s not just time savings. With budget restrictions, Boards have to try and save money anywhere they can. Not having to mail out over 2,000 wallet cards and receipts each year is a huge benefit.”

Prior to offering renewals through their website, KYBOA staff manually processed each renewal - between 2,200 and 2,450 a year - then updated the KYBOA master database of licensees. Staff also used to print and mail wallet cards and payment receipts for each renewal. Now, the online applications automatically update the Board’s database and, after a successful payment, users can save and print wallet cards and receipts immediately.

The online platform used by KYBOA is self-funded, meaning that tax dollars are not appropriated to build or maintain the services. Instead, the services are funded by small fees added to each online renewal. These convenience fees fund the development and ongoing support of the platform and ensure that the solutions provided through Kentucky.gov are easy to use and adopt. Over the next year, the Board plans to upgrade their online services to the latest Kentucky.gov technology, which will make their website and online applications more mobile-friendly and provide the KYBOA staff with more tools to manage their day-to-day operations efficiently.

About Kentucky.gov

Kentucky.gov is the official government web portal of the Commonwealth of Kentucky (www.kentucky.gov). Kentucky.gov is a collaborative effort between the Commonwealth of Kentucky and Kentucky Interactive, LLC. Frankfort-based Kentucky Interactive provides secure, mobile-friendly solutions that allow government agencies of any size to conduct business online and improve public access to information. Kentucky Interactive is part of eGovernment firm NIC’s (EGOV) family of companies.

About NIC

NIC Inc. (EGOV) is the nation’s leading provider of official government websites, online services, and secure payment processing solutions. The company’s innovative eGovernment services help reduce costs and increase efficiencies for government agencies, citizens and businesses across the country. The NIC family of companies provides eGovernment solutions for more than 3,500 federal, state, and local agencies in the United States. Additional information is available at http://www.egov.com.

Contact:
Kentucky.gov
Aaron Holthaus, 502-875-3733
Director of Marketing
aaron@kentucky.gov
or
KYBOA
T. Rexford Cecil, 859-246-2069
Executive Director

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