Nuance Communications announced that it has signed an agreement to acquire Varolii. The Varolii platform is used by many of the world's largest companies to manage outbound customer service communications via automated phone, email and text messages, reaching an estimated one out of every five American adults each year. The combination of Varolii and Nuance will create a comprehensive cloud-based solution that brings together the best of inbound and outbound customer service, resulting in a complete, scalable, secure and cost-effective platform. The transaction has been approved by both companies’ boards of directors and is expected to close next week.
- Mergers, Acquisitions & Takeovers
- Technology & Electronics
- Nuance Communications