Obamacare data hub works for some states, but website is slow

Reuters

Oct 30 (Reuters) - The federal data hub was operating againfor the 14 state exchanges on Wednesday after the second outagethis week in the data center where it is based, restoring a keylink used to enroll Americans in the new health insuranceexchanges, a government official said on Wednesday.

HealthCare.gov, the federal website where residents of theother 36 states can buy the new plans, was not fully functionalafter the outage, Centers for Medicare and Medicaid Servicesspokeswoman Julie Bataille said at a news briefing.

The outage at the Verizon Terremark data center thathouses the data hub as well as HealthCare.gov began on Tuesday evening, she said. As of 5 a.m. the hub was working forstate-run exchanges but overall was working slowly, she said. Itwas the second outage this week at the Terremark data center andBataille said it also affected non-government customers.

Both the federal exchange and exchanges built by the other14 states and Washington, D.C., depend on the data hub to verifyeligibility information before they allow residents to enroll inthe new plans, created under the Affordable Care Act, PresidentBarack Obama's 2010 healthcare reform law.

The data center also failed Sunday and was brought back upby Monday morning.

HealthCare.gov has been plagued by technology issues sinceits Oct. 1 launch. It is not known yet how many people haveenrolled in the new health plans, but interest has been high, with tens of millions of people trying to shop in the federaland state-based exchanges.

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