CAMBRIDGE, MA--(Marketwired - May 5, 2014) - Pegasystems Inc. (
The Distribution Management for Insurance solution leverages Pega's Sales Force Automation (SFA) and Pega's Next-Best-Action Marketing solutions to provide insurance agents with dynamic guidance in recommending the optimal decision at each stage of the sales interaction. Using next-best-action capabilities provides agents with the ability to combat price competition with dynamic sales strategies which they can personalize and adapt for each opportunity.
This flexible and strategic platform is designed to accelerate channel effectiveness and provides the following benefits:
- Multi-channel solution that can be extended seamlessly to support agent and policyholder needs;
- Agile, 100 percent portable platform that is available on the cloud, on-premise and in hybrid deployments; and
- Integrates seamlessly with existing legacy infrastructure and enhances the functionality of supporting solutions including traditional SFA solutions.
The Distribution Management for Insurance solution provides the tools that insurance sales organizations require to engage customers and prospects on their terms to maximize the customer's experience during each interaction. With Pega, insurers can leverage high-definition insight through predictive and adaptive analytics and add customer intelligence and relevance as needed. Insurance companies can gain enterprise visibility into production, leverage real-time data and institutionalize best practices across the sales force to increase channel production. Agents can perform their work on any device, including mobile phones, tablets and PCs. This increases the sales team's productivity by providing access to critical SFA capabilities through a user experience that is dynamically tailored to each device and that is available online or offline.
Pega will demonstrate the solution's capabilities at Booth #515 at the annual ACORD LOMA Conference being held in Orlando, Fla., on May 4-6, 2014.
Quotes & Commentary:
"The advent of new technologies and sales channels is forcing insurance companies to adapt or essentially pass sales opportunities over to the competition. Carriers that are able to adapt their business models to meet and support customers via the channel of their choice are going to build market share," said Chris Blatchly, Vice President, Global Insurance Business Line Leader at Pegasystems. "Early adoption of this solution by some of the world's largest insurance companies highlights how industry-leading companies are optimizing omni-channel sales to further their growth. Pegasystems has built a solution to help ensure that insurance carriers are not left behind as the world becomes more digital, especially through sales."
- For more information on Pega's Decision Management for Insurance solution
- For more information on Pega insurance solutions: Pega Insurance Solutions
- Pega Insurance Thought Leader Blogs
Pegasystems Build for Change® Platform is the heart of Better Business Software®. It delivers business agility and empowers leading organizations to rapidly close execution gaps and seize new opportunities. Pegasystems leverages its recognized leadership in Business Process Management (BPM), Multi-Channel Customer Relationship Management (CRM), Business Rules, and Adaptive Analytics to uniquely give its clients the power to engage customers, simplify operations and Build For Change®. For more information, please visit us at www.pega.com.
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- Insurance companies