SANTA BARBARA, Calif.--(BUSINESS WIRE)--
QAD Inc. (QADA) (QADB), a leading provider of enterprise resource planning (ERP) solutions and services for global manufacturers, today announced that Consumer Goods Technology magazine (CGT) readers have named QAD as the ERP Customer Experience Leader in its annual Readers’ Choice survey.
The ERP Customer Experience Leader identifies the one company that received the highest average user satisfaction rating in the respective category. The survey was conducted with 185 executives who work for consumer goods companies of all sizes. More than half of the companies represented reported more than $1 billion in annual revenue.
Charles Troyer, CGT practice director, Consumer & Retail, CSC, explained that while enterprise resource planning (ERP) systems have been in place in almost every consumer goods company for decades, opportunities for improvement never cease.
The QAD ERP solutions were viewed as attractive options particularly for global manufacturers that can choose between on-premise, QAD Cloud ERP or a blended option.
“QAD is proud to be named as the ERP Customer Experience Leader by knowledgeable readers of Consumer Goods Technology magazine. Providing a superior customer experience is a company priority and it’s gratifying that our efforts are validated by the survey,” said Pam Lopker, QAD president and chairman. “Our vision is to assist every QAD customer in their pursuit of becoming an Effective Enterprise where every business process is operating at peak efficiency and perfectly aligned with their strategic goals. The CGT Readers’ Choice survey results are an affirmation that we’re on the right path.”
Read the CGT Readers’ Choice article on Enterprise Resource Planning here: http://consumergoods.edgl.com/2014-readers-choice/enterprise-resource-planning.
About QAD – The Effective Enterprise
QAD Inc. (QADA) (QADB) is a leading provider of enterprise software and services designed for global manufacturing companies. For more than 30 years, QAD has provided global manufacturing companies with QAD Enterprise Applications, an enterprise resource planning (ERP) system that supports operational requirements; including financials, manufacturing, demand and supply chain planning, customer management, business intelligence and business process management. QAD Enterprise Applications is offered in flexible deployment models as on-premise software, in the cloud with QAD Cloud ERP or in a blended environment. With QAD, customers and partners in the automotive, consumer products, food and beverage, high technology, industrial products and life sciences industries can better align daily operations with their strategic goals to meet their vision of becoming more Effective Enterprises.
For more information about QAD, call +1 805-566-6000, visit www.qad.com.
“QAD” is a registered trademark of QAD Inc. All other products or company names herein may be trademarks of their respective owners.
Note to Investors: This press release contains certain forward-looking statements made under the "safe harbor" provisions of the Private Securities Litigation Reform Act of 1995. Words such as “expects,” “believes,” “anticipates,” “could,” “will likely result,” “estimates,” “intends,” “may,” “projects,” “should,” and variations of these words and similar expressions are intended to identify these forward looking statements. Forward-looking statements are based on the company’s current expectations and assumptions regarding its business, the economy and future conditions. A number of risks and uncertainties could cause actual results to differ materially from those in the forward-looking statements. These risks include, but are not limited to, evolving demand for the company's software products and products that operate with the company's products; the company's ability to sustain license and service demand; the company's ability to leverage changes in technology; the company's ability to sustain customer renewal rates at current levels; the publication of opinions by industry and financial analysts about the company, its products and technology; the reliability of estimates of transaction and integration costs and benefits; the entry of new competitors or new offerings by existing competitors and the associated announcement of new products and technological advances by them; delays in localizing the company's products for new or existing markets; the ability to recruit and retain key personnel; delays in sales as a result of lengthy sales cycles; changes in operating expenses, pricing, timing of new product releases, the method of product distribution or product mix; timely and effective integration of newly acquired businesses; general economic conditions; exchange rate fluctuations; and, the global political environment. In addition, revenue and earnings in the enterprise resource planning (ERP) software industry are subject to fluctuations. Software license revenue, in particular, is subject to variability with a significant proportion of revenue earned in the last month of each quarter. Given the high margins associated with license revenue, modest fluctuations can have a substantial impact on net income. Investors should not use any one quarter's results as a benchmark for future performance. For a more detailed description of the risk factors associated with the company and the industries in which it operates, please refer to the company's Annual Report on Form 10-K for fiscal 2013 ended January 31, 2013, and in particular, the section entitled “Risk Factors” therein, and in other periodic reports the company files with the Securities and Exchange Commission.
- QAD Inc.
- enterprise resource planning
- Customer Experience
Patrick McLaughlin, 734-255-6466